Charge Port says the Cable is plugged in but its not and now I can't charge!

[Thunderstrike44]

Weird issue popped up after last update. I got in my CT to go home after work and I can't get it into drive. I have two errors on the screen "Remove Charge Cable before moving Vehicle" and "Bed Power Outlet Door is Open" . ok so I proceed to open the tail gate and look at the Power door in the bed "Closed", so I open it and close it again? I look at the charge door and its closed? Get back in and after acknowledging the error and telling the truck the cable is removed it let me drive home normal. So flashing that error all the way home. When I go to charge when I get home, I can not get the charge door to open and if I do the plug is block from engaging. I am at 19% battery and the service center is 95 miles away. I call Road service, they tried several things and no luck. They called a tow truck to take it to the service center. Estimated time is 7 days according to the app and I had to drive it up on the flat bed the driver was afraid to drive it?! So my first incident with my truck, hopefully it does not get fire bombed while its waiting for service!

Sponsored

 

[TyPope]

Weird issue popped up after last update. I got in my CT to go home after work and I can't get it into drive. I have two errors on the screen "Remove Charge Cable before moving Vehicle" and "Bed Power Outlet Door is Open" . ok so I proceed to open the tail gate and look at the Power door in the bed "Closed", so I open it and close it again? I look at the charge door and its closed? Get back in and after acknowledging the error and telling the truck the cable is removed it let me drive home normal. So flashing that error all the way home. When I go to charge when I get home, I can not get the charge door to open and if I do the plug is block from engaging. I am at 19% battery and the service center is 95 miles away. I call Road service, they tried several things and no luck. They called a tow truck to take it to the service center. Estimated time is 7 days according to the app and I had to drive it up on the flat bed the driver was afraid to drive it?! So my first incident with my truck, hopefully it does not get fire bombed while its waiting for service!

Ugh. Good luck. I think the hatred towards Tesla is overblown in this echo chamber we live in. But, I'll send good vibes to you.

 

[AlmostHuman]

Did you try the standard reboot and power down steps?

Sponsored