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Sounds like the mounting bolt is loose and not torqued down.

Here is how things ended after repairs at two service centers and managers, and then a third repair with the help of a regional manager. This third repair got me 90%+ there. If you are on the fence I would say that the recall will give a more securely mounted cantrail, but not with factory...

I did get the light bar installed, along with the Cant rail recall, about a month ago. The light bar came with service links to remove part of the weather trim, disconnect the main 48V power, and disconnect the pillar camera… none of which was necessary. Just remove the bottom cover to remove...

I hope you are successful. My rails were also perfectly aligned and not lose. I pointed that out when I brought it in and emphasized that I wanted the work performed to that standard. The response was a little sarcastic, that of course they will be precisely aligned. After the second service...

Here are the results of my replacement at the Bernalillo, NM service center. This is their 2nd attempt. Suggestions of how to escalate this?

I referenced the correction code in the previous post and asked for that work to be preformed in the service request. They added a slat which extended the length of the cover hiding the water management track (or possibly removing it), which by design has holes in it that allow water into the...

…Covered under service warranty. I had this problem, had Tesla service correct it. I never get a drop of water in now.

It should not leak. If you have the water management track exposed (as in the photo below) Tesla will add another track to close the gap. It will no longer leak. See the Tesla service link below for details. Slat System - Tonneau (Rework) (Modify), Correction code 1120122007...

Thank you, very useful information.

Will do. They are getting the deliveries early next week. I didn’t want them learning on my vehicle so I asked for the install on May 30th so they get through their learning curve.

The service center in New Mexico scheduled me for a light bar installation. They said that both service centers in the state are getting a huge parts delivery along with the new primer. They said that that a full physical instalation would be done, including completing all wiring. Just that they...

I had Geico. Got a quote for the Cyberbeast, and it was a crazy 300% more than Progressive. Geico said they would only cover the CT at a premium because they calculated a high repair cost… switched my cars to Progressive.

Have it too!

The way Tesla recommends is to link your account in wallet on the Tesla wallet. That way when you pay in the Tesla app it will immediately say you are paid and good to go. The actual transfer will happen hours later.

In your wallet. It will appear as “Tesla Credits, $2,500.”

I got my CB 8/21. It doesn’t come with a wall charger, it comes with the mobile charger. I received a $2,500 Tesla Credit in the app wallet a few days latter. No one knew about this at the showroom, where I was told to go ahead and buy at the store and that I would receive a refund… not true. I...

I received mine with covers. Shipped with then inside and installed at the showroom. AT tires, Grey, NM, 8/21. Didn’t think I’d like the covers, but love them and the grey (very different than the photos). Also, don’t buy anything at the store until you get the $2,500 Tesla Credits in your app...

All I received was misinformation from the showroom. Now I have to order everything again using the credit only to place the return labels on the packages I receive for a refund to my card. I was told by the showroom to just order the parts and that I would receive an automatic refund… not...

Received Cyberbeast with wheel covers. They were transported with covers inside and installed at the showroom. Also don’t buy anything at the Tesla store until you receive your $2,500 credit. It will appear in your wallet as “Tesla Credits $2,500.”