Update on this issue: It took them two weeks, flying engineers in from Texas to diagnose for two days, and a complete disassembly (their words) to find and correct the issue. The issue: Two separate connecting/communication pins between the front and rear body controllers were...
Great idea. Just a heads-up because I didn’t know this at first: the VIN is located about halfway up the windshield, not in the very bottom corner like other vehicles. So depending on your height, it may be hard to see the VIN, unless they have larger labels in the windshield. Thankfully, I did...
Congrats! Not sure if you’ve gone by the SC yet, but I’ve been there a couple times over the last week while getting my CT serviced and there have to be at least 25 trucks waiting in the lot. So it’s very likely yours is already there!
I got a 4-year-old model 3 with a giant fleet decal on the windshield as a loaner. The issue is that once you get in the business of making trucks, unless you provide a truck as a loaner, you can't provide a like-for-like loaner. I already have a Model X- but I bought a truck to do truck stuff.
I think I agree with you. But my complaint is that Tesla doesn't seem to be acting like this is that one in a thousand edge case. If it was a one in a thousand edge case- I would expect a bit more urgency and proactive communication. I don't feel entitled to anything more than an ownership...
Yeah. I think I agree mostly with that sentiment. Typically, in similar situations, I'm the more permissive/passive person, while the company tries to bend over backwards to accommodate me as the customer. If Tesla were to approach these problems with more urgency and concern, I think I would be...
Disclaimer: I'm not a Tesla hater. This is our third Tesla and we have had generally positive experiences with Tesla service for the most part.
A couple weeks ago I posted this thread, describing the issues that I ultimately brought it in to our service center for.
I dropped the truck off on...
This started Friday morning, curiously, during a colder-than-normal snap, and following a Software Update. I've started receiving "High Voltage System Error Detected - Vehicle May Not Restart"- but only during moderate to strong regen braking and/or accelerating. If I baby the car, I can keep...
Yes. I, along with 8 or so others, took delivery two weeks ago in Nashville. I think there have been a couple delivered since then. I've even seen a fellow Cybertruck out on the road this week- which was very exciting. I definitely feel a kinship with other owners. Looking forward to many more...
It's very similar. The only difference was I was shocked at how much I had to turn the steering wheel just to make a small turn. It makes me truly appreciate how much steer-by-wire is the future of steering in all cars.
We only have one charger at home- so this morning I went out to move our Model X out of the garage so we can charge the Cybertruck. In the 6 days since taking delivery, I've only driven the CT- and this was my first time driving a non-CT since then. My brain has already re-wired itself and...
Delivery this past Sunday was smooth and painless. No issues for us at all. I'm impatiently waiting to receive the latest Software Update so we can unlock Arcade in the rear display, as well as Bluetooth connectivity with that display.
The only service item we currently have is our truck was...
Yes! I called them about an hour ago- and I'm taking delivery in the event tomorrow at 5PM!!!
There were two service items for mine that they needed to check: a door gap adjustment that they've already made, and even re-did today to make it even closer to perfect- and a missing cap from a hook...
I went to the lot of Cybertrucks in Franklin last evening and found my truck! Talk about an emotional rush! I was able to speak with the person in charge of the Cybertruck delivery events and she said that my truck has a couple of minor service items in the notes for it, but assuming I'm OK with...
Very Exciting! Congrats! I haven't received a call yet, and while I'm anxious to get mine ASAP- I'm currently traveling and kind of hope my delivery will come after this weekend.