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When I picked up my truck the interior was completely trashed, they didn't use anything to protect the the floors, doors or sills. So if anything, the service centers are consistent. The service advisor also told me that they have "special equipment, lifts and scaffolding" specifically...

I received an email from their service manager today apologizing for the issues. Through email they setup an appointment to go over the issues and make corrections. I'm apprehensive at this point but I am willing to give them the benefit of the doubt. I'm hoping this was just one tech having...

This was Peabody MA, the next closest one to me is Norwell MA which is 2 hours away. We'll see if they respond today since it's no longer the weekend.

How do you even go about figuring out who's the head of service and a mailing address? I called Tesla customer service yesterday to ask for the name of a manager and was told this information wasn't available.

I didn't have much of a choice, the SC is over an hour away from my home and I had no alternative transportation.

Unfortunately I don't have an X account, I considered making one but I feel a fresh account would be ignored.

Sorry for the long story but I need to vent and also see if anyone has any advice for my experience at Tesla Service. I picked up my Cyberbeast in July with no major issues. Just some minor panel gaps around the door and issues with the windshield seals. I was told to schedule a service...