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Reserved or ordered on the 12th of what month/year?

I believe you still need to go through Qmerit to get the job quoted and approved by one of the Tesla Certified Electricians. Then you can use whoever you want.

Not a "Tesla Approved" electrician. I think they are referred to as "Certified". Any good electrician can install the Gateway and Universal Wall Charger. They hook up whole home backup Generacs and transfer switches all of the time. Why would I choose to use Qmerit and their certified...

The main support number 8777983752. But like I said, they couldn't help. The PowerShare updates and toggle magically appeared within the week as stated.

No update notification was received. Weird huh?

I had a local electrician install my PowerShare (Gateway and Universal Wall Charger) last week for $1246 (some wires, conduit and labor charge of $130 an hour with two electricians). Tesla shipped the system directly to me when I placed my order using the $2500 voucher. After the installation...