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Click one three dots which says ‘more’ on the first screen , then Tesla device setting and you should see recent (your gateway) there

I did the same

I think I figured it out. I accessed the Tesla One app (the same one I saw the installer using). In the app, I connected to the Gateway and noticed two options: ‘Stop System’ and ‘System Running.’ My setting was on ‘Stop System,’ so I switched it to ‘System Running.’ After making this change, I...

I had PowerShare installed yesterday, and today I saw the PowerShare tutorial in the app, which allowed me to turn it on. However, when I tested it by turning off the breaker, it didn’t power my home. I called the installer, and they said I need to wait for an email from Tesla confirming...