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Well this was finally resolved last Friday with the electrician on site, a Tesla Senior Product Engineer and the Smart Charge America Project Manager on the phone. We went through the details of the install once again. The install was correct. The tesla engineer mentioned that the amp...

Well providing the amp measurements and a discussion with the head electrician of electrify America triggered Tesla to assign a dedicated engineer. The other day i counted my emails on power share and cound some 230 emails. I really hope this project will come to an end soon

Well, no response from Tesla or Electryfy America. The consensus is that the house is overloading powershare. So this morning I measured the load on the phases leading to the house. There is a total of 7A going through the two phases. So 7 * 120 -> 0.8 kW house load which matches the Tesla App...

Thomas, Thank you for the response and offer! Thank's to Jared's kind offer we now know it is the install. The truck works fine. We also know that there a numerous communication errors between the gateway and the wall charger. I have inspected the low voltage communication wires between the two...

Jared was incredibly helpful! Our CT happily powers his house! Jared, Thank You once again!

Well Pleasant Grove sales just informed that they don't have founders series CT for demos. The demo vehicles are not enabled for powers share. So that path is dead unfortunately. Yes, the CT is enabled for powershare. Thank you for all the creative thinking and support! Having purchased 5...

Yes, that is correct. However, the system was activated months ago. The installing electrician has been out again, spend 4 hours taking pictures and sent the back to the mothership and had dialog. No answers.

Testing was done by both methods. Largely by pulling the master breaker. The app results in the same. The truck passed the outlet test. It is able to charge our plaid on all three outlets. NIce! I have never tried that!

Thank you for the kind response! I am unable to find "Bueller" on the map?

Here you go. Straight forward. There is a sales person in Plesant Grove who owns a cybertruck and has working powershare. However as an employee of Tesla he can not help figure out if this is a problem with the truck or the house. The service center doesn't have a full test harness to determine...

Art 128, Ok that makes sense. So toninight I pulled all the circuit breakers. House went to zero kW. The truck and noise from the gateway went into the cycling mode as it did before. Attached is also a short video from inside the CT. It shows one cycle. Once I review frame by frame I can see...

Looking of a CT owner who has working powershare. Ours has never worked. After an extensive review of the home install it was determined to be ok. It was suggested the truck had a problem. Well the truck just came back with a clean bill of health. I just had another test. Here is the report from...