Search results

100% agree. First rule of customer service is just be honest about what’s going on and keep people informed. It’s not complicated.

They rescheduled me for 3 weeks straight…every Wednesday told me it was ready. Now I’m told end of June. Makes no sense. Someone working there 2 weeks ago told me it was a battery clip that needed to be replaced. I’m pretty sure tho, he was making that up, cu I haven’t been given a reason...

My VIN is 94***. Hope they’re over reacting and you don’t have any problems. I live 1hr 45 min from nearest Tesla dealership so I’d rather wait and have no problems. Not gonna be super easy to just “drop by”

Appreciate you responding. I did finally get a message from the manager at kc Tesla. At least I know now what’s going on. This was her response: Hi Brian! I am so sorry, I’ve been tied up with another customer for several hours but I talked with service and they said that the service hold has...

Appreciate both responses, as they come from reason, and not anger (like in my case). Lol. I’ll try to stay positive.

Hello to all. New to forum. Ordered my cyber beast 04/18/26. Lucky enough to VIN assigned 04/23. Scheduled delivery appt 04/29. Waaaay faster than I expected. On the day I was supposed to go pick up my truck, I got a call from Tesla Kansas City that they need to reschedule due a maintenance hold...