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Have had zero luck getting any information from anyone. Spoke with the manager of the store yesterday who said he hopes to have this resolved by Friday, and that he would call the next day with more information. I received no such phone call. At this point I don't expect a resolution date, but...

Also under a containment hold here. Can't get anyone to give me any information about why. I am getting really frustrated with the situation. Was previously told they would have more information on the 8th, now they are saying the 13th. And then however long the remedy takes...

I am surprised they told you what the hold is for. I messaged my SA today and they would give me zero indication on what the hold is for. Just more information on the 8th!

Ordered 2/10. Just arrived to delivery center yesterday, but on containment hold. Also told would receive more information on 5/8. This is my first Tesla purchase, and I’ve been very disappointed with the overall experience.