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Phone Key and IOS26 - disconnecting and reconnecting erratically

elnbkn

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Has anyone had any trouble with their phone key disconnecting and reconnecting erratically? It started happening after I updated both my iPhones to IOS26 beta. My phones would no longer connect as phone keys properly. I thought I was going to be locked out of my CT. Luckily I had my key card on me. I eventually figured how to fix it. I had to remove my phones from the CT, delete the bluetooth entries for my CT on my both my phones and do a network reset. I was then able to add my CT to my phones and setup the phone keys with no issues. I hope this is helpful to anyone with the same issue.
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Qixer01

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iPhone 15 pro iOS 26.
now that you mention it, I have noticed issues with the phone key since the update. There is usually a delay in it connecting for me. Like having to press the door button twice to open.
 

AlmostHuman

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iPhone 15 Pro Max with iOS 26 and have had no issues. Took a 2,000-ish mile trip after the upgrade as well, never had an issue.
 

GasNah

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iPhone 14 Pro Max on iOS26 no issues
 


kingcrow23

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I don’t have that issue but I have the issue that my phone audio automatically connects to my cybertruck. Even when I’m my house or backyard and the truck is in a closed garage. Does anyone have any tips for that one?
 

xbeast

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Had that issue. On your iPhone, try going to settings, then Apps at the bottom. Select the Tesla app and make sure Location is set to always allow.
 

interlinked

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Has anyone had any trouble with their phone key disconnecting and reconnecting erratically? It started happening after I updated both my iPhones to IOS26 beta. My phones would no longer connect as phone keys properly. I thought I was going to be locked out of my CT. Luckily I had my key card on me. I eventually figured how to fix it. I had to remove my phones from the CT, delete the bluetooth entries for my CT on my both my phones and do a network reset. I was then able to add my CT to my phones and setup the phone keys with no issues. I hope this is helpful to anyone with the same issue.
What is a network reset?
 
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elnbkn

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Has anyone had any trouble with their phone key disconnecting and reconnecting erratically? It started happening after I updated both my iPhones to IOS26 beta. My phones would no longer connect as phone keys properly. I thought I was going to be locked out of my CT. Luckily I had my key card on me. I eventually figured how to fix it. I had to remove my phones from the CT, delete the bluetooth entries for my CT on my both my phones and do a network reset. I was then able to add my CT to my phones and setup the phone keys with no issues. I hope this is helpful to anyone with the same issue.
Well, just in case you guys run into the same problem I did, this might help. This fix has been working for me so far.
 
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elnbkn

elnbkn

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It’s under Settings>General>transfer or reset iPhone> Reset> Reset Network Settings. This gave me a clean slate to work from. This wipes all of the WiFi networks and settings, not the data.
 


baska

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I ran into the same issue after updating to iOS 26 beta and thought it was just me. The phone key kept dropping randomly, and I was also lucky to have my key card on hand. Even called the Sapphire customer service through which I bought the phone in the hope they would help. Your fix worked for me too, so huge thanks!
 
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Has anyone had any trouble with their phone key disconnecting and reconnecting erratically? It started happening after I updated both my iPhones to IOS26 beta. My phones would no longer connect as phone keys properly. I thought I was going to be locked out of my CT. Luckily I had my key card on me. I eventually figured how to fix it. I had to remove my phones from the CT, delete the bluetooth entries for my CT on my both my phones and do a network reset. I was then able to add my CT to my phones and setup the phone keys with no issues. I hope this is helpful to anyone with the same issue.
I had the same issue. Workaround is easy: force quit the Tesla app on the iPhone. and relaunch it. This worked for me.
 
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elnbkn

elnbkn

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I’m glad that worked for you. Unfortunately, that was not the case for me..
 
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elnbkn

elnbkn

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I ran into the same issue after updating to iOS 26 beta and thought it was just me. The phone key kept dropping randomly, and I was also lucky to have my key card on hand. Your fix worked for me too, so huge thanks!
I’m glad it worked for you. Hoping Apple comes out with a bug fix soon.
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