2500 voucher emailed today as one time use????

[mahdir35]

Which customer service do you call? I have called multiple and keep getting routed to others. They finally told me to email powersharesupportna and I have sent them multiple emails over the last month and received nothing back

I’m sorry, let me clarify…I didn’t have to call customer service because mine was an “automatic store credit” that I received like 5 minutes after accepting delivery. I am merely suggesting that you try…but now I am seeing that you have tried that already. As a last resort, maybe try going to the delivery center that you picked up from & plead your case from that angle???

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[cali_doc]

I’m with you….calling or emailing Tesla has been like entering an abyss.

if anyone knows of who and how to contact them, please share ?

 

[chavez2000]

I’m sorry, let me clarify…I didn’t have to call customer service because mine was an “automatic store credit” that I received like 5 minutes after accepting delivery. I am merely suggesting that you try…but now I am seeing that you have tried that already. As a last resort, maybe try going to the delivery center that you picked up from & plead your case from that angle???

Got it, thank you. You had my hopes up of some secret number to call to actually get help 8)

 

[cali_doc]

Here is the response from Tesla:

Thank you for the feedback regarding the voucher however this is not an oversight. The voucher is to be used in one transaction as intended.

Please reference this support article regarding powershare voucher: https://www.tesla.com/support/powershare#no-home-backup

As stated: If you do not want Powershare Home Backup, you will be able to use the voucher for an alternative single purchase in the Tesla Shop.

This is not specific to you.

 

[Jabman]

“This is not specific to you.”

Way to twist the knife, once it’s already in
?

 

[cali_doc]

I guess I have to wait until next year when there is inventory for everything unless anybody has any further suggestions…

 

[cali_doc]

Stupid question….can I call Tesla and use my voucher towards new tires for my model x plaid?

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