Dashboard no longer shows CyberTruck reservation

PhilEsq

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I ordered a dual-motor CyberTruck about one month after Tesla started taking orders, and a few months later, I ordered a tri-motor. After the delivery event, I logged into my Tesla dashboard and saw that it no longer shows my CyberTruck reservation.

Did this happen to everyone else?
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davelloydbrown

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If you still have a reservation you should have gotten an email offering you a discount on purchasing an different tesla before Dec 23.
 

TECH49

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My reservation still shows only when on the website and logged into my account. It doesn't show using my tesla app.

Also, I didn't receive the email offering a discount on another car. Not receiving it made me verify my reservation was still there so I was happy it was.
 

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I put in a reservation. What type of discount did they offer? I just put my reservation yesterday. The email just said, your order is confirmed, blah blah blah. Nothing I see referring to discount on another car. Maybe because I just bought a Y in march 2023?
 


nitrohuck

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my original reservation as well as the second one I placed on Nov 30th are both in the system when I log in.
 
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PhilEsq

PhilEsq

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If you still have a reservation you should have gotten an email offering you a discount on purchasing an different tesla before Dec 23.
The morning after I noticed my order was no longer showing I did receive the email offering $1,000 off a Tesla purchased before the end of the year. However other people I know see the order in their dashboard and I don't.
 

davelloydbrown

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The morning after I noticed my order was no longer showing I did receive the email offering $1,000 off a Tesla purchased before the end of the year. However other people I know see the order in their dashboard and I don't.
Cybertruck is Here​
And your reservation is in the queue. While you await delivery of your Cybertruck, get $1,350 off the lease or purchase price of a new Tesla.* Place your new order by December 31, 2023, to qualify.
It says right in the text that you are in the queue.
 
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PhilEsq

PhilEsq

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Cybertruck is Here​
And your reservation is in the queue. While you await delivery of your Cybertruck, get $1,350 off the lease or purchase price of a new Tesla.* Place your new order by December 31, 2023, to qualify.​
It says right in the text that you are in the queue.
I know it says I'm in the queue, but both orders are no longer in the dashboard. I'm going to Tesla now to see what they say. I will update with the info.

Interestingly, my email says, "While you await delivery of your Cybertruck, get $1,000 off the lease or purchase price of a new Tesla."
 


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PhilEsq

PhilEsq

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For some reason I had two accounts with the same password and my computer must have cached the username of one of them so when I tried to log out and log in to the other account it was taking me to the same account. It was the other account that had my two orders.

The guy at the Tesla store said he ordered a cyber truck the day before me. I ordered a dual motor on November 26 2019 and a tri motor in September 2020.
 

scottyah

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I didn't get the email but my reservations show. I was originally getting the 3 motor but after the reveal I ordered a dual motor, but kept the old just in case I can configure and my spot is reserved
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