no details on email stating .. Cybertruck is Ready to Order

[slakkundi]

I paid my $100 a while ago and just got an email stating that 'Your Limited-Edition Foundation Series Cybertruck is Ready to Order'. I do not see any order number or detail. When I go to my account I do not see my order. What woudl I do to find my order and continue ordering my CyberTruck. All help greatly appreciated.

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[Crissa]

I paid my $100 a while ago and just got an email stating that 'Your Limited-Edition Foundation Series Cybertruck is Ready to Order'. I do not see any order number or detail. When I go to my account I do not see my order. What woudl I do to find my order and continue ordering my CyberTruck. All help greatly appreciated.

You need to create an account with the email address you got the email at. If there was a difference, or you changed your email address at some point, you may need to call customer support to get them to find your lost account.

Otherwise it should just say your reservation on the teslaaccount page.

-Crissa

 

[Woodrick]

You need to create an account with the email address you got the email at. If there was a difference, or you changed you email address, you may need to call customer support to get them to find your lost account.

Otherwise it should just say your reservation on the teslaaccount page.

-Crissa

I believe that he needs to logon to his account from the mobile app, not create a new one.

 

[slakkundi]

I believe that he needs to logon to his account from the mobile app, not create a new one.

thank you very much for the rapid response. I do have an account and shows nothing shows in my products. I will have to call customer support tomorrow.

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