- First Name
- Oct 3, 2020
- Reaction score
- Washington State
- 2010 F-150, 2018 Model 3 Perform, FS Cybertruck
We have three Tesla, all over 5 years old. They almost never need service, one has 92K miles on it, one has 71K miles on it and the other has 28K miles. When one of them has needed something, they will come right to our driveway, we don't even have to leave home.Will Tesla do the same thing Chevrolet did with the Corvette Z06 and not allow people to flip them until 6 months? Also, who wants to be the first group of owners of a totally new vehicle? It is not like there is a Tesla repair station in every large city and we all know Tesla's track record for customer service.
We have received better service experiences from Tesla than any of our previous ICE cars, going back many decades. I look forward to a visit from a Mobile Service Tech or a visit to a Service Center. I know it sounds odd but I don't get to do it often enough and the service techs and advisors are always super pleasant, knowledgable and fun to talk with. I have experience with two different Service Centers (about 50 minutes and 1 hour and 20 minutes from home) and two different Mobile Service Techs.
Oh, and they always have reasonable rates with no BS stories trying to squeeze more money out of the customer. They are more likely to tell me something I've requested is not necessary than they are to recommend something extra. I never feel like they are treating me like a mark. Most of our encounters have been 100% free, either under warranty or a goodwill repair.