Order cancelled by Tesla

AnthonyJ

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Did you buy your reservation from someone else?
 


jditom

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Hi all,

I reside in Georgia and received my VIN last month; however, the delivery address was incorrect and showed Ft Myers, FL. Tesla texted me and said they needed to cancel the VIN and reissue a new one. On 3/29, I received an email that my order was cancelled (without my authorization) and a refund of $100 was issued (not including my $1000 order cost). Does anyone have a phone number or email to escalate? They have not responded to my texts since last correspondence.

Thanks
I had my first VIN cancelled and a second was issued the next day. Find my previous post about it. Bottom line is I found out what really happened by going to the service center and asking them to look up your VIN and why you did not get a new VIN???
 

cgladue

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I had my first VIN cancelled and a second was issued the next day. Find my previous post about it. Bottom line is I found out what really happened by going to the service center and asking them to look up your VIN and why you did not get a new VIN???
What date did you take delivery ?
 

jditom

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I still have not gotten a delivery date.
As if 2 weeks ago it was in the parking lot in Austin.
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