Did you try chatting them on WhatsApp? They’ve also been responsive for me (and one of my coworkers) there. Of course, it’s late at night on the west coast because China time zone differences so there’s a few hours window where I will catch them while we’re both awake.
I’m sorry to hear that. I’m not sure which product(s) you have yet to receive. I’m sure there’s an explanation but now it seems they aren’t able to answer in the forums.
I am aware that:
1) there were some issues with Canadian customs causing delays
2) the factories were extremely busy trying...
This was shocking to read. I collaborate with Tesstudio often, and it’s my understanding that they’re a middleman reseller (like many other sponsors I’ve seen on these forums). They ship from China and this can cause delays compared to those whose stock is already stateside, but I’ve never had...
I recall the manual mentioning there’s an auto start feature where no interaction is needed from the buttons; but I thought it was for one of the automatic modes only.
Review coming within the next week or two.
this is how it works from my understanding, illuminates simultaneously with the headlights; no special way to toggle off/on
He said he fixed it later.
But while on this topic, all digital mirror owners should:
1) make sure your internal wire management is done with care, avoiding the big silver circle. Overlapping that area can cause GPS issues
2) make sure you don’t over tighten the mirror screw, it can cause the...
Ah. Sounds like good intentions. Have you verified the FSD shroud has indeed come off of the windshield? Seems like a silly thing to have to replace the entire windshield if it were peel off.
Also, is your digital mirror camera using a 3D printed mount or a metal one?
I initially got a 3D...
Is a camera cleaning mentioned anywhere on your service ticket, that could explain why they were messing around in that area. But that makes sense that they just got spooked by the difficulty of getting that screwed back in. Will they let you reattach it so they can continue?
during my digital...
Did you sign anything before the work? I had to sign for all the mods in my CT while they investigated a running bar issue (it somehow came unplugged ?) if you didn’t sign then I’d kindly ask why they obviously touched that area without consent, and where’s their proof that any alleged...
So confused why they messed with the mirror in the first place. Regardless, what’s FSD camera have to do with adhering the light bar to the outside of the glass?!
I’m sorry you’re dealing with this.
Hey Cyber squad, I just published my install/review of @Tesstudio latest product, the Starlight Dome Ambient Roof Light!
TLDR:
1) it’s Electrochromic, so it can go between transparent and opaque!
2) you can control it with an easy to reach button, or with a handful of voice commands
3) it gets...