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We would be good coffee buddies haha

On the website, it says that the Foundation Series will be available for 1 year. Delivery event was November 30. My bet is that Foundation Series will end Nov 2024.

You said that the rep read the policy to you. Would you be willing to share what they read to you? I’m curious about how many holds they give you, for how long etc. It sounds like they’ll let you hold it for as long as the Foundation series is made, but not any longer, was that your...

This is excellent news. I really appreciate you sharing it.

What’s your VIN range?

It's remarkable how wrong you are on everything you say. Just do everyone a favor and leave the thread. @CybertruckCovers is exactly correct. Tesla removed my hold without my consent and just a few days later the VIN came for the Cyberbeast. At most VINs are 4 That’s a great idea. I was...

Call this one: 725-867-6028 Would appreciate if you have a working and active email address for them.

The issue that @CybertruckCovers and I have is completely different.

Done and done. I made a public post. I sent a personal message to Wes. I am also connected to some of the regional managers on LinkedIn and sent them a message too. So far, all is quiet, no response. I’ll post an update here if any developments.

Excellent point. So why do I have an official email from Tesla confirming that my order is on hold until November 2024?

The problem is, how do I appeal this in a way that actually gets seen by corporate at Tesla? The reps try to help, but they don't seem to be very competent on this issue.

It shouldn’t have expired on its own. My hold was set to expire November 7, 2024. The exact date is noted in an automatic email that was sent to me about my order from Tesla. Official email. Probably what they did was change my hold to an earlier date in September without notifying me and then...

Zero notification. Suddenly I received a VIN today, which prompted me to call them. And on the phone call the rep just casually tells me “oh yeah the policy changed.”

I don’t mean to be the bearer of bad news, your hold will be taken off in the next 1-2 weeks. The same thing happened to me.

Btw, I called to have this escalated to corporate. I’ll let you know if they call back. I haven’t found a working email for Tesla, but let me know if you have one. I’ll email them too.

This is EXACTLY the same issue I am facing. I want a Foundation Series as I intend to keep this truck long-term. I just need my hold to be honored for 6 more weeks as the confirmed for me in an official email. It’s not right for them to retroactively void this based on a new policy. I was...

Thanks so much. Enjoy in good health

Congratulations!! Could I ask what your VIN range is? 30k ?

Thank you. This is exactly my point.

I just got off the phone with Tesla. Per the supervisor, the new policy is that they can delay the order three times, 2 weeks each per delay. So, total of 6 weeks. In case that helps anyone.