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I'm curious.... Why do you think it's taking so long? I mean, it's all electronic. Most companies could automate this to send out within hours. Tesla is a tech company, as said by Elon, so it doesn't make sense to me. Just send out the vouchers when we make the purchase. A few business days I...

Wowww. Just…wow idk why but I haven’t gotten an email yet with voucher. I’ll need to look into this.

What the F**** So where does the remaining balance go? Probably a stupid question, but Tesla just blatantly takes it? Seems scummy

I have a buddy that this happened to. I don’t know the VIN, but the SC here keeps moving his appt. He’s been waiting for weeks. Tesla really has got to improve their SC and customer service. I hear stories from my local community and it sometimes is a total nightmare. Quick to take the money...

Agree 100%. I don’t know why we always feel the need to defend Tesla when criticism is deserved. They without a doubt have an issue with cracking. As long as they honor the replacement and own this issue, that’s fine. It’s still a headache to go through the SC though. hopefully they are...

What do you mean it’s supposed to be cheap? We spent over 100k?

I’m confused by this wording. We can’t use the voucher with multiple purchases? Like if all purchases total under 2.5k?

This is terrifying to be honest. I can give them a pass on some things, but how do you sell vehicles with lug nuts loose. This isn’t the first one I’ve seen either. unsafe and unacceptable imo. Hope Tesla QA gets revamped.