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Professor, you proved my point. In this community valid criticism of Tesla is an unpopular subject. This thread is a perfect example. Fanboys are gonna fanboy. Enjoy the Koolaid. No matter how you try to spin it, Tesla's customer service is marginal at best and their build quality and...

The fanboys are just flooding this thread to silence open, honest discussion

Because there are so many Tesla fanboys and apologists. They will just flood the post, with "well you bought a 1st version", "you knew you would be a beta tester", etc. The difference is, real beta testers don't pay for the product, we are paying.

I placed my Cyberbeast order 18-Jan and so far crickets. I have to say, Tesla customer service is terrible. I honestly would be hard pressed to buy another Tesla.

I am not a fan. The tent looks like it was built by the lowest bidder.

This is my exact complaint with Tesla. Their customer experience is terrible and you have Tesla apologists that will come after you for raising the issue. My cyberbeast will most likely be my only Tesla.

For me, the biggest problem is lack of communication. Tesla should engage the customer. They should be able to provide rough estimates of milestones (i.e. VIN assignment) and delivery.

You are just a Tesla apologist. You have added no substance to this discussion. You interjected a few unrelated what aboutisms from Fisker and Rivian. Based upon your responses, I can understand why your SA at Ducati may not have been warm and inviting. I always get an espresso or an...

I bought a Porsche Cayenne at introduction in 2002, Mercedes R63 in 2007, a Ducati 1199 Panigale 2012. 2 of the 3 were brand new vehicles, the R63 was a one year run of a crazy family hauler. All manufactures had far better customer engagement than Tesla. All were better at communicating...

I got the invite to order on 18-Jan-24 and placed the order the same day for a Cyberbeast. I called Tesla once last week to ask about potential timelines. This is my first Tesla, and I am not loving the customer experience. I have bought several "special" cars and motorcycles in the past...