Hang in there. They are working through the backlog. Check your app. Mine was listed as "outstanding work" in the app under service. I was able to schedule an appointment and get installed. Never received an email about the lightbar only the wheel covers. Worth a shot.
There is a reset button in the PowerShare gateway (I believe its an orange button). Try that first. If that doesn't work, you could try pulling power more upstream to power cycle the gateway. Keep in mind this will likely kill power to the house. Another thing that helped our gateway was having...
Take a look at these wheel covers. They are made with Nylon X and won't warp with heat like some of these other materials being used for wheel covers. You can even send him your logo and he will print. Pretty slick
https://zebs3d.square.site/
Beast vins had a set at 77-420, then they jumped up to where duals were. It's possible the 77-420 are all built and accounted for, the rest of the people will be scattered in between duals in the 3k and up. Congrats to the ones that got 3 digit vins. sounds like the rest of us will be higher...
Ordered on 12/15 about an hour after the Cyberbeast went from "early 2024" to "Mid to late 24" Really hoping for May/June or earlier delivery. (Crossing Fingers)