Thanks! I’ll give it another try at the service center. I took it in last week and they said they were not able to replicate the sound even though I uploaded the video in the app and they didn’t do anything but retighten the front-end undercarriage bolts to spec. VIN 56XX. Going back in on...
I ordered from them too last week. One of mine arrived broken and they sent 2 replacements immediately in a box with priority mail and even included a 3d printed Cybertruck keychain. Excellent customer service. Now I just need my damn truck lol. My delivery was postponed from 4/15 because of the...
Last week my wife’s Model Y connectivity board went out and we couldn’t see/control it from the app. I made an appt and the earliest date was a week away so I drove to my local SC and they took it in immediately and I was able to pick up that evening.
@crashoverride Email [email protected] with your order number and from the email address associated with your account. Send them the pictures and explain the problem. Wait a few days for a resolution. A caseid will be assigned and you’ll get a reply.
Best of luck.
Here you go @Zaimor I’ve been using the info off of mexpro for years and they’ve never been wrong. Sometimes even more accurate than the govt websites lol.