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This has been since the beginning of June, and the deposit was supposed to go back to the original method of payment. I don’t mind waiting, it’s not that big of a deposit, my AMEX. It’s just the way the strange emails saying they sent it to my card on June 14th, then saying they’ll send me a...

Thank you for sharing your experience. I called AMEX. They will be handing it from here on out.

Our cards have the same account numbers, but of course, different expiration dates. They are saying on mine, the credit was put on a different credit card that I requested be used, and gave an account number I never had. I’ll keep your suggestion in mind. Thank you.

The three of us each, individually , put our deposit on our AMEX cards . When we canceled our order we were advised the deposit would be credited back to our original payment. No bank, no check, no other credit cards are involved. A simple credit back to our AMEX is what they should have done.

This is part of the run around my brother is getting. He says: They have your money and won't do anything to return it. They gave me BS responses that don't make sense " check with your banking institution ". That sounds like a chatbot or Chinese hacker response.

They sent this too. I did give them my address, but then I got the email that said they credited it to a nonexistent credit card.

I’m new to this forum, I can edit my op if you think I should. I don’t want to get banned on my first post. ???‍♀️ This is what they wrote to me, see below. None of which is true. My brothers received similar emails. I hope you're doing well. After reviewing our records, it appears that the...

In reply to I’m having trouble, my two brothers are also. We have $500 worth of deposit money due to us. We have received texts and emails. One email asked for our home address so they could mail a check, one email said they credited a new method of payment (different credit card than I...

I’m having trouble, my two brothers are also. We have received texts and emails. One email asked for our home address so they could mail a check, one email said they credited a new method of payment (different credit card than I originally used. It’s sounded suspicious. It came from...