RDMSguy
Well-known member
- Joined
- Jan 4, 2025
- Threads
- 2
- Messages
- 118
- Reaction score
- 121
- Location
- Los Angeles, CA
- Vehicles
- 2024 Founders Edition Cybertruck
Although I appreciate the offer, at this point I’m just looking to get a refund and skip the exchange all together. Between multiple shipping delays and poor communication after ordering to the fact that I’ve been trying to get this defective unit issue resolved since June 26th (seemingly just getting the runaround now by Cybergearco)… I’d say at this point it has just been a colossal waste of time and money.You can contact our after-sales customer service to see if they can help you resolve the issue.
After my email went unanswered for over a week, I went back to trying to contact someone (I presume Paul) at Cybergearco on Whatsapp for the second time (and actually got a response this time, unlike the first time I tried back on June 28th) only to now only be ghosted again.
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