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RDMSguy

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You can contact our after-sales customer service to see if they can help you resolve the issue.
Although I appreciate the offer, at this point I’m just looking to get a refund and skip the exchange all together. Between multiple shipping delays and poor communication after ordering to the fact that I’ve been trying to get this defective unit issue resolved since June 26th (seemingly just getting the runaround now by Cybergearco)… I’d say at this point it has just been a colossal waste of time and money.

After my email went unanswered for over a week, I went back to trying to contact someone (I presume Paul) at Cybergearco on Whatsapp for the second time (and actually got a response this time, unlike the first time I tried back on June 28th) only to now only be ghosted again.

Tesla Cybertruck Cybertruck Compressor Cooler - Detailed Photos released [Cybergear] RCEQLED

Tesla Cybertruck Cybertruck Compressor Cooler - Detailed Photos released [Cybergear] qzB7Iih

Tesla Cybertruck Cybertruck Compressor Cooler - Detailed Photos released [Cybergear] D6yRIHT
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Tesstudio

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Although I appreciate the offer, at this point I’m just looking to get a refund and skip the exchange all together. Between multiple shipping delays and poor communication after ordering to the fact that I’ve been trying to get this defective unit issue resolved since June 26th (seemingly just getting the runaround now by Cybergearco)… I’d say at this point it has just been a colossal waste of time and money.

After my email went unanswered for over a week, I went back to trying to contact someone (I presume Paul) at Cybergearco on Whatsapp for the second time (and actually got a response this time, unlike the first time I tried back on June 28th) only to now only be ghosted again.

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But this isn't our brand. Our brand is Tesstudio. Your brand is Cybergear. It seems like there's been a mix-up.
 

RDMSguy

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But this isn't our brand. Our brand is Tesstudio. Your brand is Cybergear. It seems like there's been a mix-up.
I’m posting in a thread for the cybergear cooler no? The thread title says cybergear after all? This is why I was confused by your response to help for that reason… but I figured maybe you were affiliated with cybergear or knew something I didn’t……
 

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The feedback on the center console fridge we released last week has been fantastic! Many people are asking for more detailed photos and pictures from different angles—we’ll be posting them in this thread. The installation and demo video will be released next week!

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Designed to fit flawlessly in your Cybertruck’s interior, this cooler maximizes unused space while delivering true freezing power (-6°C / 21°F) and smart cooling modes for any scenario. Plus, dual 20W Type-C ports keep your devices charged on the go.

Key Features & Benefits
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  • Installs in seconds—connects directly to your Cybertruck’s rear power outlet (no wiring needed)
  • Keep it powered via touchscreen, even when the truck is off
Why This Is a Game-Changer
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You mention 3 cooling modes.
Given the lack of a good manual, could you please quickly explain how to switch between the 3 modes?

Thanks in advance!
 
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Cybergear

Cybergear

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You mention 3 cooling modes.
Given the lack of a good manual, could you please quickly explain how to switch between the 3 modes?

Thanks in advance!
Certainly! Here are the instructions included in the manual that comes with the cooler.
1.Ultra-Cold Mode:
Press the "_" button to reach -6 C, then press the "_" button again to display L0 modewhich is activated.L0 mode forces the compressor to run continuously withoutstopping (the default operation time for this mode is 2.0 hours). After the compressorruns for 2.0 hours, the display will switch to show the current temperature inside thebox, and it will continue to operate with the set temperature of -6 ℃ for cycling on andoff, |f the user presses the “+" or “_" button, the displayed set temperature will be -6 CTo exit L0 mode, briefly press the “+" button to set the temperature to -ó C
2.MAX/EC0 Mode Switch:
In the powered-on state, briefly press the "Power" button, and the "MAX/ECO" indicatorwill flash. At this point, briefly press the "+" or “_" buttons to switch between MAX(Strong Cooling)or EC0 (Energy Saving) modes (the default mode is MAX). lf ncoperation is performed within 3 seconds, the system will return to standby mode.
 

CYBST24

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Certainly! Here are the instructions included in the manual that comes with the cooler.
1.Ultra-Cold Mode:
Press the "_" button to reach -6 C, then press the "_" button again to display L0 modewhich is activated.L0 mode forces the compressor to run continuously withoutstopping (the default operation time for this mode is 2.0 hours). After the compressorruns for 2.0 hours, the display will switch to show the current temperature inside thebox, and it will continue to operate with the set temperature of -6 ℃ for cycling on andoff, |f the user presses the “+" or “_" button, the displayed set temperature will be -6 CTo exit L0 mode, briefly press the “+" button to set the temperature to -ó C
2.MAX/EC0 Mode Switch:
In the powered-on state, briefly press the "Power" button, and the "MAX/ECO" indicatorwill flash. At this point, briefly press the "+" or “_" buttons to switch between MAX(Strong Cooling)or EC0 (Energy Saving) modes (the default mode is MAX). lf ncoperation is performed within 3 seconds, the system will return to standby mode.
Thanks but when I switch to Max the display does not show Max.
When I select Eco, then ECO remains on the display.
Why is this?
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