How to change email address on reservation?

[Jerrytes2023!]

Is there a way to change email on Cybertruck reservation?
My email provider (Cox) has stopped supporting our emails.
Have changed my email address.
Don't want to lose my order notice.

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[Crazzyguy]

Is there a way to change email on Cybertruck reservation?
My email provider (Cox) has stopped supporting our emails.
Have changed my email address.
Don't want to lose my order notice.

yes you can change the email address
Call Tesla support and they'll tell you what to do

 

[Jerrytes2023!]

yes you can change the email address
Call Tesla support and they'll tell you what to do

Thanks you, yet to find a phone number. Do you have one?

 

[Jhodgesatmb]

If I google "tesla support number" these come up right away:

1 (888) 518-3752
1-877-79TESLA (1-877‑798-3752)

 

[Jerrytes2023!]

If I google "tesla support number" these come up right away:

1 (888) 518-3752
1-877-79TESLA (1-877‑798-3752)

Again, thanks lengthy go around but got it.
Called local store phone number.
Eventually press 5 for account help.
That press on hold for a while.
The 5 press took me to the number you gave 877-798-3752.
They send an email to old email with a code.
Give code over phone. They send another email to old address.
Asks for photo id and new email address.
Should take 3 to 5 days to change.
Note: Do not have the Tesla phone app so was not seeing the help number.
All the above on PC.

 

[Gigahorse]

Again, thanks lengthy go around but got it.
Called local store phone number.
Eventually press 5 for account help.
That press on hold for a while.
The 5 press took me to the number you gave 877-798-3752.
They send an email to old email with a code.
Give code over phone. They send another email to old address.
Asks for photo id and new email address.
Should take 3 to 5 days to change.
Note: Do not have the Tesla phone app so was not seeing the help number.
All the above on PC.

Good info for those doing this in the future, my guess is the 3-5 days and ID needed is to help combat people selling accounts/reservations?

 

[rizvend]

Might as well change the question to, "How do I get around flipping the truck."

 

[Jhodgesatmb]

Might as well change the question to, "How do I get around flipping the truck."

I am sure many, including me, initially thought that but in reading everything else I decided it could be legit.

 

[cgladue]

Is there a way to change email on Cybertruck reservation?
My email provider (Cox) has stopped supporting our emails.
Have changed my email address.
Don't want to lose my order notice.

are you sure thats whats happening .. you sold your reservation didnt you, DONT LIE!

 

[cgladue]

I am sure many, including me, initially thought that but in reading everything else I decided it could be legit.

ah faith in humanity huh? you will soon realize how the world really works young padiwan

 

[Jerrytes2023!]

ah faith in humanity huh? you will soon realize how the world really works young padiwan

Nope your wrong.
Cox is my email provider.
Cox officially notified us that they are no longer supporting email.
Cox is transferring all of their email subs to Yahoo mail.
I'm not doing that I'm using Outlook.com
I did not want to lose having Tesla being able to reach me for my order.
Sorry!
Cheers,

 

[cgladue]

Nope your wrong.
Cox is my email provider.
Cox officially notified us that they are no longer supporting email.
Cox is transferring all of their email subs to Yahoo mail.
I'm not doing that I'm using Outlook.com
I did not want to lose having Tesla being able to reach me for my order.
Sorry!
Cheers,

just kidding

 

[Outdoors]

just kidding

I am sure Tesla could just goole the changes and find out it was legit. This is the third time I have read of a similar situation.

People love to hold onto that service provider email for some reason.

 

[cgladue]

back in the day i had SNET.NET as my email provider and they did the same thing, i quickly learned not to use their email account because when you move or they decide to not support it anymore your screwed

 

[TWBC]

Again, thanks lengthy go around but got it.
Called local store phone number.
Eventually press 5 for account help.
That press on hold for a while.
The 5 press took me to the number you gave 877-798-3752.
They send an email to old email with a code.
Give code over phone. They send another email to old address.
Asks for photo id and new email address.
Should take 3 to 5 days to change.
Note: Do not have the Tesla phone app so was not seeing the help number.
All the above on PC.

How long did it actually take them to change your email address after submitting your ID and new email?

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