Is it possible that what they sold you is a Chinese market version of the Optimus figure which has different packaging than the US version? Have you contacted Tesla directly? Their merchandise people should be able to tell you if it is legit or a knock off.
Sorry to hear you haven't been able to find the version you want.
To be fair I purchased the center lower console organizer and received it in about 8 days. You circumstances are different but just pointing out I had a seamless experience with them.