(Upland, CA) Marking on Delivered Cybertruck's Windshield Wiper Housing

[tonovioy]

I saw many inventory Cybertrucks in Upland Service Center had many CTs with similar marking around late November 2024, including mines. I didn't notice it until later in the days. Did anyone else experience a similar situation? Do you just schedule a service appointment to have them taken care of it? I tried to make calls to the SC to talk to a representative. It's extremely difficult using the automated phone menu system. You'll never get to speak to a service advisor. Maybe it's just me not getting used to their customer service. I just scheduled an appointment with the SC. So far, the estimate shows free of charge replacement of the wiper assembly. But, they never respond to my service message inquiry. I will need to see when I bring it in for them to take a look for rectification.

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[JCERRN]

this marking was present on all trucks in the lot. I think its a qc mark, likely will wipe off with some solvent.

 

[BuzzBasswood]

Yeah, mine is Vin 2545 and had same mark. Just wiped it off on my own, took 10 seconds

 

[ABILISK]

You requested service for a chalk line? Your SC is gonna know you on a first name basis within your first year, aren’t they?

 

[Outdoors]

Rectification. I think that says it all.

 

[Bstill]

Rectum
Damn near killed him

 

[Lowcoe]

Lighten up Francis...

 

[tonovioy]

Thanks to the community, especial thanks to @JCERRN. I was able to use a sponge and soap water to wipe it off. It saves me a trip to the SC. Tesla's service appointment via the application is a joke. They never respond to my inquiry about the mark. It's almost impossible to get a hold. I guess when it compares to other car dealership, like Longo Lexus, Tesla really needs to do a lot better on customer service. Why cannot the Service Center wipe up the QC chalk mark before they deliver it to the customer?

On the other hand, I got my truck wrapped in colored PPF and ceramic coated by @T Sportline. Their workmanship is definitely up to the standard. They did great work. However, they did not rectify that for me as well.

First time owner here; learning these experiences from the community as I go. Thank you!

 

[Tatiana_Tsportline]

Thanks to the community, especial thanks to @JCERRN. I was able to use a sponge and soap water to wipe it off. It saves me a trip to the SC. Tesla's service appointment via the application is a joke. They never respond to my inquiry about the mark. It's almost impossible to get a hold. I guess when it compares to other car dealership, like Longo Lexus, Tesla really needs to do a lot better on customer service. Why cannot the Service Center wipe up the QC chalk mark before they deliver it to the customer?

On the other hand, I got my truck wrapped in colored PPF and ceramic coated by @T Sportline. Their workmanship is definitely up to the standard. They did great work. However, they did not rectify that for me as well.

First time owner here; learning these experiences from the community as I go. Thank you!

I'm glad to hear you got great service and like the quality of our work for your PPF and ceramic coat! If you were really impressed, consider leaving a review for us on Google! Of course, let us know if there's anything else we can do for you.

 

[Jack27]

You requested service for a chalk line? Your SC is gonna know you on a first name basis within your first year, aren’t they?

Now you know why service is backed up a month ?

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