Because of Tesla’s mistake, I missed picking up the cybertruck. Very disappointed

[jjban]

Thanks to everyone who responded above. Anyway, I missed Cybertruck. So frustrated. Your replies make me feel good.

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[DumpsterFire]

My neighbor and I are very good friends, this was not a resale, I just transferred my model 3 order to him in 2018 and Tesla mixed our accounts together.

Yeah sadly, i think this is on you, dude.

Tesla has no way of know what went on here. If I’m understanding correctly, you went to pick up a cybertruck that wasn’t in your account but in someone else’s account? I’m sure you guys are good buddies but Tesla doesn’t know that.

Sucks badly but I think they probably have a point here….

Sorry that happened to you.

 

[jjban]

Yeah sadly, i think this is on you, dude.

Tesla has no way of know what went on here. If I’m understanding correctly, you went to pick up a cybertruck that wasn’t in your account but in someone else’s account? I’m sure you guys are good buddies but Tesla doesn’t know that.

Sucks badly but I think they probably have a point here….

Sorry that happened to you.

On the surface it seems like this, but this cybertruck was ordered by me, not my neighbor. Tesla mistakenly put it into my neighbor's account. Otherwise I wouldn't be angry and disappointed. I understand Tesla doesn't want to resell the vehicle, I just want to get mine back.

 

[Gigahorse]

On the surface it seems like this, but this cybertruck was ordered by me, not my neighbor. Tesla mistakenly put it into my neighbor's account. Otherwise I wouldn't be angry and disappointed. I understand Tesla doesn't want to resell the vehicle, I just want to get mine back.

Keep us in the loop what you decide to do and how it goes.

 

[Toylover]

On the surface it seems like this, but this cybertruck was ordered by me, not my neighbor. Tesla mistakenly put it into my neighbor's account. Otherwise I wouldn't be angry and disappointed. I understand Tesla doesn't want to resell the vehicle, I just want to get mine back.

Just to get this correct, the Tesla account was in your neighbor's name but the registration details included your name?

 

[DumpsterFire]

When I arrived at Tesla, the vin was gone and the reservation information was gone.

So is this screen shot from your phone or your friends?

 

[jjban]

Just to get this correct, the Tesla account was in your neighbor's name but the registration details included your name?

Yes, the vehicle is in the neighbor's account, but the information about the cybertruck is mine.

 

[jjban]

So is this screen shot from your phone or your friends?
[/引用]

My friend account. He has authorized me to log in at any time

 

[Gigahorse]

My guess is because of the multiple people Tesla assumes he sold it to you and is trying to prevent that, which is kind of wild considering the auction houses selling 3-4 trucks a day in the open.

 

[Outdoors]

So at one time or another someone fudged some stuff.

Tesla won't/shouldn't care that you are able to be friends and share cars with neighbor.

Tesla can't sit around and play games like this. Smells fish. Taste fish. Is fish.

 

[Gigahorse]

So at one time or another someone fudged some stuff.

Tesla won't/shouldn't care that you are able to be friends and share cars with neighbor.

Tesla can't sit around and play games like this. Smells fish. Taste fish. Is fish.

Yea it just seems odd the enforcement is landing on an individual who may have truly reserved it, where the resellers are having a filed day out in the open. Tesla may have a case for both, but the enforcement seems a little odd.

 

[Jhodgesatmb]

Today I went to Tesla Irvine, California to pick up the Cybertruck that I had been waiting for for 5 years. I paid it , but when I arrived at Tesla, the salesperson unilaterally canceled my pickup order due to account email issues, and refused to refund the deposit and car payment. It has been confirmed that the account issue is Tesla's mistake, but my CYBERTRUCK cannot be pick up, which is really disappointing.

No one has had a Cybertruck on reservation for 5 years. That alone makes me suspect your story. Who knows how deep the rabbit hole goes from there.

 

[Jhodgesatmb]

My neighbor and I are very good friends, this was not a resale, I just transferred my model 3 order to him in 2018 and Tesla mixed our accounts together.

They apparently don’t like transfers and you are paying the price. I do not like transfers either.

 

[JBee]

No one has had a Cybertruck on reservation for 5 years. That alone makes me suspect your story. Who knows how deep the rabbit hole goes from there.

Read the rest of the posts, and in simple year to year maths without months its:

2024-2019=5

So that surely can't be the main reason you doubt this?

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I'm not sure how they can register the car in a different name and then not deliver it to the registered person. How do they change the vehicle registration back to Tesla without consent? Can dealers do that in the US? Here vehicle transfer requires the approval of two parties, unless its been repossessed, for lack of payment. But apparently it was paid and ready for pickup?
Sounds a bit odd, and why did they allow it or change it so late in the game?

 

[DumpsterFire]

Read the rest of the posts, and in simple year to year maths without months its:

2024-2019=5

So that surely can't be the main reason you doubt this?

--

I'm not sure how they can register the car in a different name and then not deliver it to the registered person. How do they change the vehicle registration back to Tesla without consent? Can dealers do that in the US? Here vehicle transfer requires the approval of two parties, unless its been repossessed, for lack of payment. But apparently it was paid and ready for pickup?
Sounds a bit odd, and why did they allow it or change it so late in the game?

So when you get the invite to configure your truck, the first part is inputting your info as the registrant.

My guess is that the OP knew well that the reservation wasn’t under his account but entered his own information on that page as the registrant thinking he could get away with it.

just my 2 cents

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