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Just go to the top right of the app with the messenger icon. You can just start responding to a prior message and they will respond. Put your CT RN number in the text. OR call the support line 1 888 518 3752

Update for me: So I kept my cool for one day and didn't call two days ago. Yesterday I couldn't take it and asked on the App for for an "update, please" about 10 minutes later, I got the call that it was ready. Picking it up today at 3pm! Was it ready the day prior and they just didn't call...

You’re clearly missing the point and taking this to a whole new level which I’m done participating in.

Dude its an analogy about communication. Thats all. Tesla has messed this situation up. We would be called into an office and reprimanded either by a administrator or a lawyer if a patient was left in the dark and care delayed.

No thats not how it would go down. I would get call from the OR charge nurse saying there was a mechanical issue with the OR that would make the case unsafe. I would pass this information on to my patient and explain that this was out of my control, Im sorry this happened, but I have my...

Thats not my point at all. Its the communication issue that Tesla has. The inital text of "we're cancelling youre delivery until further notice" was extremely disheartening and very poorly performed. Had the text said, "We're sorry but due to safety issues with an accelerator pedal/safety...

Same!

Aww dang man, yeah I was afraid something was going to come up. None of us waiting have been given any info on why we havn't gotten the truck when its literally sitting right there. Just told to "wait till we text you." This is the first reason Ive heard of some one not getting it because...

If I cancelled my patient If I cancelled my patients cancer case and didn’t tell them what’s going on and just said “wait” without any info, I’d be lit up online and by the quickest lawyer out there. It’s about communication when things don’t go as planned.

Im nervous for you. We’re not getting any info with all the avenues available. No one has a delivery date of those that had it stopped 9 days ago. Please update us if you get any info :confused:

Damn, I hope that changes once you get the truck. Im sorry you feel that way.

Agree wholeheartedly. If I wasn't so loyal and loved this company like I do, Id be even more upset. I had similar delays when I bought my 3 and Y and actually expected some kind of delay with the CT based on past experience. Doesn't make it any better thought. I feel you!

That's more info than I got this morning. " We'll update you when we can" Will see what info I get tomorrow :mad:

Still waiting here in El Paso...:cry:

when did you get the notice for the 26th?

Reach out via the app. They usually respond

early to mid next week for me

I was told through the Tesla app, aiming for early to mid next week for me...

Agree

Oh c'mon, you gotta do that at least once in all Tesla vehicles!!