Which SC are you picking up at? I know St. Pete and Tampa have the jig. I told the service manager that I wanted my truck transported to one of those SC’s and that I’d pay the transport fee (they let you do this on inventory Teslas). This is what triggered him to look further into the parts...
I got my Cybertruck. I apologized to the service manager and parts manager for stopping in every other day to ask for status. Want to know what they told me? Don’t apologize, if it wasn’t for me they would still be waiting for the repair kit (it was never ordered to begin with). They had to...
Elon says it can fly, once or twice a year. That’s it. I’ve listened to almost every quartering conference call and he usually refers it to the cherry on top of the cream of the cake. No other info. It is very true that Tesla is deceptive and incompetent towards their most loyal customers.
I don’t think they are that overwhelmed. They are just incompetent and have other priorities. Let’s look at the people who preordered the Roadster for $50,000 (and $250,000 for the founder series). SEVEN YEARS AGO! Seven!!! And not a peep. No updates. Nothing. I just canceled my Roadster order...
Loving off service employees might be the dumbest thing Tesla has ever done.
Terrible company that I have trouble recommending anymore. I feel like selling my 11,000 shares and ripping my solar roof off
I’m in a similar boat. I have a buyer for my Model X flying in on Sunday. I can’t believe that Tesla is taking their sweet time sending these Service Centers the repair kits. Tesla treats customers as if they are just numbers. It’s just sad. I would press it with your service center. Talk to a...
Tesla has a very long history of delivering unfinished product to the customer, with no ETA. It’s a horrible practice and does not leave a good impression
It’s hit or miss. They have the WORST communications of any company. Even worse than Dyson, and holy god Dyson is effing horrible. Bringing your car in for a warranty repair, 50% chance your car sits for a week and they forget about it, 50% chance they actually get it done. Mobile service is...
Don’t even bother replying to Woodrick. He is obviously using ChatGPT to help him formulate responses in order to play devil’s advocate on the forum. He has written 2400+ posts in 3 months, no one has the mental stamina to argue with basically every forum member over semantics and poor service
Nevermind, not getting my truck today or Friday. Now they are saying the repair kit is showing an ETA of tomorrow at 5pm and they are thinking Monday delivery “if everything goes well”, whatever that means. I’m probably never getting this stupid truck.
Inquiring about the status of a $100,000 order is not annoying. It’s literally their job. Do you get paid to argue over semantics on this website? Have you brought your local Tesla dealership over $1m in revenue? Because I have.
I’m getting my truck tomorrow or Friday because of my persistence...
Just the Accelerator Pedal rivet, or new Pedal assembly with rivet pre-installed. If I were you I would request a new VIN. At least you would know you’ll have in in 2 weeks or less