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How did you contact them? Email / Mail / Fax?

Totally agreed with your observation. It is not a FW issue between 24.11 and 2024.20.1. Currently at 2024.20.1 and for the last 12 hrs, my range has NOT dropped. It is in line with my Model 3, but, when you launch the App, the Model 3 shows sleeping for XX hours and my CT shows Parked. My...

Wrong Answer!! I am using a network sniffer on my WIFI router only. It is only monitoring. I also don't have any 3rd party apps. And another point. I have a Model 3 right next to this CT in the garage on same WIFI network etc and it is sleeping like a baby all night and very reliably.

Agreed. I don't think it is the FW version as some have reported it fixed on 24.11 and others on 2024.20. My experience is that my 24.11 was showing the issue and then service did a new push of same version and 24.11 worked fine. Then, I did an update to 2024.20 and it is back. Service did...

24.11 for me did sleep (after a reinstall of same version). However, I confidently took 2024.20 and the phantom drain is back!!! Truck wakes up very 20 - 30 mins like clockwork. I am convinced that after a SW install, something is happening and its a hit or miss if you will get the phantom...

Thxs for the update Nobelcat and I can feel your main on the other issues. Hope you get to the bottom of it! About the drain, yes, I had the tech do a remote log in and they claim all the HW is ok and that I am having a firmware issue. They are supposed to push something to my truck. I assume...

Exactly! A lot of folks are seeing it sleep less than 30 mins. In my case, every 30 mins, on the dot, it wakes up (you hear 2 clicks) and then you hear a thump about 2 -3 mins later (going to sleep). Its like clockwork. I did put in a ticket with service center but still no updates. They...

Its the High Voltage contactors getting energized

Same here. I am losing 5% - 6% a day (!!). I also hear the thunking contactor noise very frequently (approx 30 min intervals).

I see it in the app, when I launch it. Let me add the wizard and see the time, that might be a good way to see the status like yours. I am pretty sure mine never makes it past 30 mins. My Model 3 shows hours :). Thanks for the feedback

I have a few questions for the folks who has responded, so I know if this is a case just for me or its an overall experience for everyone: 1. What is your average % drop in 24hrs? I am seeing 3% - 4% per 24 hrs. 2. My MA status never shows deep sleep more than 15 - 20 mins. Never seen it in...

Nobelcat, any updates on this and your service visit? How did they fix this? I have the same issue as you where truck wakes up every few mins and the contactors click. Would appreciate an update as I also have this issue. Thxs

Has anyone's pillar A being put together with glue? My passenger side has this glue blobs but the driver's side is perfect. Not sure if this is some after factory job at the delivery center but looks pretty bad. Wanted some consensus if you could please look at the passenger side Pillar A...

SW Version: 2024.14.7 I know this has been discussed on another thread and in that case, the new SW updates have improved it, but I am a recent CT owner (1 week) and I have noticed that my truck wakes up every 30 mins and I hear the HV contactors making the deep clicks. My app never shows it...

Keep us posted on your appointment Rob. My truck also developed this on the passenger side out of no where and it is now annoying. It is indeed a very subtle bulge that is visible when you look at it at an angle.