Before scheduling service for recall be sure that the service center has the wheels in stock already. It’s my understanding that some service centers have them and some do not. Try and research the service centers that have them in stock. If they do, there is no need to request it. The email...
Perhaps check service center prior to see if any covers are on site. I know here in NY they had them and kept telling me they would reach out according to your VIN. Then I scheduled the recall issues and email came day before appointment.
Schedule appointment for your recall on wipers motor and vault sail. The day before your Scheduled appointment you’ll receive an email that wheel covers will be installed during your service appointment.