Accessories problems

[Polocyberbeast]

Hello Cherry,

The order number TES24002712 was returned to the sender according to your tracking system, so I don't know why and what happened with that order now.

I have more orders on the way, and I need to know what the status of those orders is as well.

Order #24002749 and order#24002747


I sent this email in December and in January, still no response.

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[65SoYoLO]

If you send an email and don't receive any reply, please let me know

by email?

 

[Polocyberbeast]

Yes

 

[Polocyberbeast]

Like I said before, I'm sending email and nothing. Even the first order was send it back to the sender but they never come to me first. Could you please check what happened with all these orders? I'm really appreciate. My email is [email protected]

 

[Tesstudio]

by email?

I sent you a private message.

 

[65SoYoLO]

I sent you a private message.

I did not order anything.

 

[Tesstudio]

I did not order anything.

I'm sorry, I might have sent this to the wrong person. I apologize for the disturbance.

 

[Polocyberbeast]

Be patient, they respond late. Apparently is a company overseas and the delivery takes longer than the usual.

 

[Polocyberbeast]

True. I’m been dealing this issue since December. Now I having another problem with them because I order two items in the same purchase and they deliver only one item Now I’m been reclaiming and I have silent from them again.

 

[Tesstudio]

Apologies, I will follow up on your order. Please provide your order number, and I will urge our warehouse to ship it. We really didn't expect the stock to run out so quickly

 

[Tesstudio]

Yes, it does feel a bit strange to discuss this in the car forum, but I will definitely help you because I'm here to manage the forum. I have to stand with you. I will send you a private message, and until the issue is resolved, you can always reach me through the forum's private messages. Unlike customer service, I will keep responding. ?

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