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cameras, sensors and navigation not working after the new update

Mariol

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Ok family please help me!
After the last update I started noticing that my Century cameras would abruptly turn off, I started getting messages out of nowhere saying my century recordings were unavailable and the system had to power off. Initially I had no idea why that was happening but I ignored it
I really don't drive my truck for long distances it's always short drives like 15 to 20 minutes. 2 days ago I did an hour trip to Houston and back home. About 40 minutes into my trip my GPS got stuck, I noticed I didn't have any of the cameras working and I had lost my rear view camera as well. Driving was very difficult since I had limited visibility to the back, you can already imagine backing up was an ordeal. Up to this very moment the GPS is still stuck on the same street in the same area where it originally froze. Anyone experienced this problem after the update? What can I do? I did a soft reboot but do I need to do a factory reset? Any suggestions?
My wife thought that I had broken it since I just slapped a new pair of rims and tires on it, but that couldn't have been since the navigation was already stuck when I went to the wheels and tires shop. Before going to the tire shop the Sentry system was turning off on its own already so I know it had nothing to do with the new Wheels.
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JUSTICEQD

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Version? The "last update" for you may not be the most recent and may differ from others.

I'm not experiencing anything like this on
v12 (2025.8.7 b3685a9c344b)
 

javy06

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Received 14.3.1 today, I’ve got APP w305 autopilot cameras unavailable and autopilot features limited APP w269
 

CyberT

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Received 14.3.1 today, I’ve got APP w305 autopilot cameras unavailable and autopilot features limited APP w269
ugh, I just hit the update for 14.3.1 like 10 minutes ago. Gonna be interesting tomorrow
 

HaulingAss

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Received 14.3.1 today, I’ve got APP w305 autopilot cameras unavailable and autopilot features limited APP w269
I installed 14.3.1 yesterday. Everything working normally. Which is to say excellently.
 
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Docedward

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Ok family please help me!
After the last update I started noticing that my Century cameras would abruptly turn off, I started getting messages out of nowhere saying my century recordings were unavailable and the system had to power off. Initially I had no idea why that was happening but I ignored it
I really don't drive my truck for long distances it's always short drives like 15 to 20 minutes. 2 days ago I did an hour trip to Houston and back home. About 40 minutes into my trip my GPS got stuck, I noticed I didn't have any of the cameras working and I had lost my rear view camera as well. Driving was very difficult since I had limited visibility to the back, you can already imagine backing up was an ordeal. Up to this very moment the GPS is still stuck on the same street in the same area where it originally froze. Anyone experienced this problem after the update? What can I do? I did a soft reboot but do I need to do a factory reset? Any suggestions?
My wife thought that I had broken it since I just slapped a new pair of rims and tires on it, but that couldn't have been since the navigation was already stuck when I went to the wheels and tires shop. Before going to the tire shop the Sentry system was turning off on its own already so I know it had nothing to do with the new Wheels.
Did you try soft/ hard resets? Google “How to” if necessary.
 

WoodChuckDad

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I bought a model Y in September. In October, the exact symptoms you described occurred. There were some threads on support groups about upgrade and possible fixes, but in my case, it was the nav computer. Apparently a bad run of chips and many had experienced it. They had me drop it off two weeks later and gave me a loaner till it was fixed, two weeks after that.
Good luck.
 
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Mariol

Mariol

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Version? The "last update" for you may not be the most recent and may differ from others.

I'm not experiencing anything like this on
v12 (2025.8.7 b3685a9c344b)
im on v12 (2025.14.1 225c2b24b944) i requested a service date at the service station!
 
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Mariol

Mariol

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I bought a model Y in September. In October, the exact symptoms you described occurred. There were some threads on support groups about upgrade and possible fixes, but in my case, it was the nav computer. Apparently a bad run of chips and many had experienced it. They had me drop it off two weeks later and gave me a loaner till it was fixed, two weeks after that.
Good luck.
oh dang! im hopping its not that involved! but if it is better now than later!
 

btcrealm

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Open a support ticket and tell them to repush the software update. It may not have installed correctly.

I've had to do that. Any time things are funky with an update open a support ticket and request the software be repushed.
 


AbblePC

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You can also enter service mode and under software, tell it to reinstall latest firmware.
 

Cybertruck2024

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Happened to my M3. Next update it worked. Was a frustrating month!
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