Cybertruck defect on outlets - Tesla can't fix, going to buyback

[Coltpete]

Since it works when your batterry is below 71% I am gonna blame software or some obscure current sensing part. Hope they get it fixed for your sake.

OP I’m a litigation attorney. And this post is exactly why your lemon law claim will fail. Not only are you trying to claim a lemon issue on an auxiliary item while the car is completely safe and capable of driving and operating in the interim, but even the auxiliary item functions completely fine when the battery is under 71%. This is actually hilarious you’re trying to hang your hat on this, if I were Tesla’s lawyer this would be a very easy case to shut down and you’re going to end up denied and out your attorney’s fees which will not be cheap. Your issue isn’t even an issue 29% of the time, and with Tesla’s recommended charge levels you are talking about a problem that at worst should only affect you for 9% of your daily charge capacity.

It’s easy to get caught up in the principal of something but there isn’t a judge or arbitrator on the planet who is going to look at your claim and think that since one of three outlets doesn’t work and only when the state of charge is over 71% that your truck was rendered unusable and needs to be lemon lawed. Annoying problem to have? Yes. A problem the lemon law is meant to protect against? No.

I’ve read your posts and for some reason you seem very combative on this point. I really don’t care what you do, it’s your money. But I would give your case about a 5-10% chance of success at best and personally I would rather be driving my new truck with a generator in the back for your apparently primarily use case instead of voluntarily letting it sit in a lot while your part comes in like you’re obviously doing. A judge will ask if the car was usable and drivable right off the bat and Tesla’s attorneys will tell them yes, absolutely. The spirit of the law is what matters and legally it appears you are going after a technicality. Typically this does not work well for a plaintiff.

Once again do whatever you want, nobody here seems to be having any impact on your dead set mentality that your truck is a lemon, which it is not. This will end up an expensive lesson for you to learn.

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[cybertruckvegas]

Perhaps you need to review Washington state's lemon law as I've quoted and then we can have a valid discussion. Perhaps in your juristiction the laws are different - I can only argue from the case for the law that applies to me.

The outlet and ability to power your house and tools at a jobsite is a heavily advertised feature. You appear to live in Florida and during a hurricane, I'd bet you'd be upset that your generator doesn't work during the one time you need it.

However your statement "This will end up an expensive lesson for you to learn." is patently false.

Arbitration is FREE for consumers. Sure you might lose like any other case but why not try it? Even assuming your assessment is correct at 5-10% success probability * zero cost which from basic math is always a positive.

I feel people post here on Telsa's side must be Telsa fan boys or pumping Tesla stock advising people not to pursue free legal avenues or it is completely reasonable for Tesla to take >90 days for repairs on a new vehicle when they have hundreds of trucks made a day and 10 on the lot available immediately for demo.

OP I’m a litigation attorney. And this post is exactly why your lemon law claim will fail. Not only are you trying to claim a lemon issue on an auxiliary item while the car is completely safe and capable of driving and operating in the interim, but even the auxiliary item functions completely fine when the battery is under 71%. This is actually hilarious you’re trying to hang your hat on this, if I were Tesla’s lawyer this would be a very easy case to shut down and you’re going to end up denied and out your attorney’s fees which will not be cheap. Your issue isn’t even an issue 29% of the time, and with Tesla’s recommended charge levels you are talking about a problem that at worst should only affect you for 9% of your daily charge capacity.

It’s easy to get caught up in the principal of something but there isn’t a judge or arbitrator on the planet who is going to look at your claim and think that since one of three outlets doesn’t work and only when the state of charge is over 71% that your truck was rendered unusable and needs to be lemon lawed. Annoying problem to have? Yes. A problem the lemon law is meant to protect against? No.

I’ve read your posts and for some reason you seem very combative on this point. I really don’t care what you do, it’s your money. But I would give your case about a 5-10% chance of success at best and personally I would rather be driving my new truck with a generator in the back for your apparently primarily use case instead of voluntarily letting it sit in a lot while your part comes in like you’re obviously doing. A judge will ask if the car was usable and drivable right off the bat and Tesla’s attorneys will tell them yes, absolutely. The spirit of the law is what matters and legally it appears you are going after a technicality. Typically this does not work well for a plaintiff.

Once again do whatever you want, nobody here seems to be having any impact on your dead set mentality that your truck is a lemon, which it is not. This will end up an expensive lesson for you to learn.

 

[TrueRoadWarrior]

Buddy- it’s not a lemon. Not even close to meet the qualifications for the law. It’s no secret Tesla has pretty poor QA. Give them time to fix.

Lemon Law varies from state to state. This can be seen by the multitude of Lemon Law Disclosures Tesla includes with their purchase agreements.

 

[65SoYoLO]

did they fix it yet?

 

[CTMike]

No it's a weird bug:
110v outlet works fine most of the time though I did have a weird HV battery error a few times but can't reproduce it so just let it slide

240v outlet works fine if car charge is below 71%. Eg when Tesla said they fixed it the first time I tested it immediately and it was fine - truck had 66% charge.

I charged it overnight and it stopped working eg outlet instantly resets anytime more than 100W is applied to outlet. Easiest way to tell without getting into a fight about what equipment was plugged in was to test the mobile car charger with another car.

Car has 80% charge + outlet = no go

Drive it down to 71% charge -> now works

Charge it back up to 80% -> no go

Drive it back down to 71% charge -> works again

Repeated this like 3x to where I know if it's >75% it doesn't work but <71% it does. Didn't test 72,73,74 but that's already super fine margin.

I planned to use the 240v to do welding jobs. Sure I got a generator but whole point was it had 240v to power the welder to justify $110k cost.

Regardless lots of Tesla fanboys and I'm also a big fan eg I got 4 Teslas in addition to this CT as well as Starlink mobile + mini.

But it just needs to work.

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