JackT
Active member
- First Name
- Jack
- Joined
- Jan 7, 2025
- Threads
- 2
- Messages
- 25
- Reaction score
- 45
- Location
- usa
- Vehicles
- Cybertruck
12 times, do you consider filling lemon?I've had rattles since day 1 of delivery and some new ones developed after. Since April 2024, my CT has been in service 12 times; 10 of which had the service center trying to fix the rattle from day 1 and others. They finally let me know last month that it's a structural issue that isn't easily fixed. FYI you have 9 months from delivery to address any noise concerns with the warranty before the service center starts charging you.
The Tesla Service Center in Plano, TX has been more than helpful in trying to fix this issue. We're currently progressing with another route to remedy the situation. I may be able to provide more details later once everything is finalized.
My recommendation is for you is to document your concerns. Express them clearly with your service advisor with a firm stance but don't be a dick; they're trying their best to help. Make another service appointment or rediscuss the same concern if the previous service appointment did not fix the issue or if the rattle comes back after some time.
I'm sure the employees at my service center are tired of seeing me since I'm now on a first name basis with most of the service advisors, some technicians in the back, and their service manager.
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