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FS Order - Tesla website says if I don’t change to non-FS my order will be cancelled and order fee refunded

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I got a email that basically said that my foundation series cyber truck is no longer available and I have to update the order to a non-foundation series cyber truck. When I went on the website, it says that if I do not change or update to the non-foundation series my order will be canceled, and my order fee will be refunded. When I asked the Tesla representative on the app if my order fee will be refunded, they said it is nonrefundable. That is not what the website states -
Tesla Cybertruck FS Order - Tesla website says if I don’t change to non-FS my order will be cancelled and order fee refunded IMG_5395
has anyone else dealt with this?
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jahansolu

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But they're still building FS for the Canadian market, so I can't see why it would be hard to assign him a Canadian FS.
 

Cyber AI

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Question: why are you still looking for FS as you can get same truck (not including $5k FS premium) under 80k? Unless you really pin down getting a FS batch
 
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Question: why are you still looking for FS as you can get same truck (not including $5k FS premium) under 80k? Unless you really pin down getting a FS batch
Ya I ordered the regular cybertruck using a different account associated with my current model 3 which has FSD so I can do the FSD transfer. I want to cancel my foundation order and just get a refund for the $1000 order fee plus $100 reservation fee
 


igs

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$100 or $250 is order fee. $1,000 is deposit.
 

HaulingAss

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Ya I ordered the regular cybertruck using a different account associated with my current model 3 which has FSD so I can do the FSD transfer. I want to cancel my foundation order and just get a refund for the $1000 order fee plus $100 reservation fee
Unless they changed the terms of service for a Tesla account, you are only allowed to have one account per person.
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