How to get Voucher after being declined for Powershare

[deek]

I’m in the same boat, early AWD VIN in Utah and was eager to install PowerShare, but the assigned installer CarChargingPros estimated ~$4k for a 5’ install on my garage wall (my service and panel is on the garage wall within 5’ of the garage and I already have a 100A circuit to a 80A HPWC). I declined and have been stuck in limbo since, no voucher, no free supercharging. Have asked the installer on 3 calls to please confirm my decline with PowerShare team but that hasn’t helped (fwiw, CCPros told me early in the process that they hoped I would confirm my order so CCPro could aggregate enough orders in my area for Tesla to ship PowerShare components, that they were in holding pattern until enough owners signed up in my area; I suspect CCPro didn’t want to let me go from their list to keep their aggregate numbers up but that is a guess). This was prior to the Tesla voucher program and before Tesla started having owners requisition the UWCs directly). I’ve spoken to Customer Service rep who promised escalation to PowerShare team and a callback. Crickets.

Any clues for how you all have resolved is much appreciated. ??

I had to push to get the installation canceled: Even after Tesla rejected the design, the installer held the credit until I explicitly told them I did not want to use the credit for any install, and I wanted them to release the credit. After that I got an email back in a couple of days that the credit had been released, and I got the voucher last week.

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