Unable to move seat & wheel from Easy Entry mode

[AO-Pete]

So this is kind of a weird one, curious if anyone else has had this, and found a way around it. Today when I got in the truck, everything was normal, until the seat and wheel didn't adjust once I closed the door. Everything else (air, audio etc) was normal. I went to adjust the seat manually, it didn't move, but the truck offered to save the 'new' settings. Same for the steering wheel. Mirrors worked as expected.

I did a full reboot (foot on brake, press and hold scroll wheels until the logo appears), but no difference. Same for a software power-down. At this point I jumped in the Model Y to get to the office, since my morning routine allows for very little delay, and driving the truck with the seat all the way back and the wheel all the way forward, would not be great, or particularly safe.

My last resort will be to disconnect the power behind the frunk panel to force a 'mega reboot', unless anyone has any better ideas.

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[JCERRN]

You can try to calibrate the seat position on settings-> service . I suggest not sitting in the seat while it does this.

before you do that, try switching profiles, at the top of the screen tap the little profile icon, usually between the lock and sentry mode icon. See if that causes the steering wheel and seat to move.

 

[AO-Pete]

yeah, tried all of that, as well as getting another profile owner in the truck. Nothing makes the wheel or seat move, even though it thinks it is. I did open a service ticket, but that's so far been ignored by the SC (no surprise, they're still ignoring the Qi charger upgrade request I put in a week ago).

I'll try disconnecting the power today, if that doesn't work, I'll open a safety-related ticket. I drove it a couple of miles yesterday just to drop off packages, and it's not great, wouldn't be particularly comfortable driving it ~15ml to the SC.

 

[Jhodgesatmb]

Isn't the easy entry just for when the door is open? I assume that you also tried it with the door open.

 

[AO-Pete]

yeah. Tried every which way. Seat & wheel never move, including when in drive. Somethings not right.

 

[REM]

You can also tap on the screen to manually switch to another profile, then back to yours to see if it will pick back up. strange behavior indeed.

 

[JCERRN]

yeah. Tried every which way. Seat & wheel never move, including when in drive. Somethings not right.

Does passenger seat move? Is it all directions on the driver seat? (Seat back, bottom etc, like the buttons are basically dead?) does the lumbar support button work?

 

[AO-Pete]

None of the buttons work (technically they probably do, it's the motors that are not), but the truck thinks they do, as it offers to save after every (non) movement. Same for wheel. Passenger seat moves, drivers lumber does nothing, same for the seat, it's stuck in the most rearward position. I doubt it's a virtual fuse issue, since the truck still thinks it's moving, and the wheel and seat don't share a circuit.

 

[sharpgator]

I had this happen. Basically the seat has come off its track in the rearward direction. Sit in the backseat and push forward hard on the back of the seat while someone triggers the forward motion with the button. Worked for me. Twice. Then, set your Easy Entry to a less rearward position.

 

[HaulingAss]

yeah. Tried every which way. Seat & wheel never move, including when in drive. Somethings not right.

Sounds like a hardware issue. Have you done much disassembly for other mods and whatnot? Probably didn't re-assemble everything correctly, powered things up before everything was reconnected or something like that.

I would check over all the stuff you have done to the truck and see if you can figure out what caused it.

 

[AO-Pete]

Nah, it's not that. Haven't done anything internally for months. Other than lights there's nothing modified internally. There was an issue early on with the seat not moving, don't recall if the wheel had an issue at the same time, but that time they were at least stuck in a normal position.

 

[AO-Pete]

Update, the most recent s/w update cleared the issue (maybe intentionally, maybe just because if forces a deeper reboot, we'll never know...)

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