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Here's why convenience stores are not rushing to install EV chargers

MEDICALJMP

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Here’s why convenience stores aren’t rushing to replace gas pumps with EV chargers
By Matt McFarland, CNN Business
Updated 2:43 PM EDT, Tue October 18, 2022

03:02 - Source: CNN
Washington, DC CNN —

Gas stations with convenience stores seem like an obvious location for electric vehicle chargers. Drivers could grab a drink or snack while waiting for their vehicle to charge. But despite available federal funding to build EV chargers, many stores aren’t biting. The reason? High electric utility fees on charging stations make them unappealing – and unprofitable – for convenience store owners.

The bipartisan infrastructure bill is providing $7.5 billion to help pay for electric vehicle chargers that could help gradually replace gas pumps. But sky-high fees combined with competition from utilities and spotty electric vehicle uptake have dampened interest from convenience stores in building out this essential infrastructure.

Charging four vehicles at once at a station could cost the operator $250,000 a year in supplemental fees, called demand charges, according to Jigar Shah, Head of Energy Services at Electrify America, which operates the largest public charger network in the US.
Electric utilities, whose operations and fees vary from state to state, charge demand charges, which apply when businesses draw a lot of power at once, even if only for a short time period. Residential customers generally don’t pay them.

Demand charges can make up 90% of a charging station’s electric costs, research has found. These fees can vary widely and are triggered by drawing a lot of energy at once, which is required to quickly charge even a single electric vehicle.

Retailers with a high volume of sales can pass these costs on to customers without them feeling a marked increase in charging costs.

When chargers make sense
Jacob Maass, commercial fuels manager at Iowa-based Kum and Go, said the convenience store has become more careful and strategic about where it places electric vehicle chargers since installing its first charger in 2008. In 2017 it installed its first fast charger, which charges vehicles more quickly but can bring those huge fees because of how fast it gulps power. Kum and Go has chargers at 35 of its 400 locations. Even a single charger operating at the speeds required by the Biden charging grants could lead to large fees.

Maass said Kum and Go is interested in how to get people out of their cars during electric vehicle charging and into its convenience stores. Businesses like Kum and Go depend on their fuel pumps to attract customers who make purchases in their stores. Convenience stores with fuel pumps account for 80% of fuel purchased in the US, according to the industry trade group.

But despite all that revenue, the real money lies when customers step inside a convenience store for an additional purchase. Most profits come not from fuel, but convenience store sales.
Tesla Cybertruck Here's why convenience stores are not rushing to install EV chargers 221017173204-02-ev-chargers-restricted

A Kum & Go LC gas station is shown in Colorado, Springs, Colorado.
Chet Strange/Bloomberg/Getty Images

Some electrification experts say convenience stores could seize a huge opportunity. Customers charging electric vehicles must stick around longer, so they may be more likely to buy food and other goods.

But the risk of chargers being unprofitable may slow the buildout of fast chargers and adoption of electric vehicles.

Ramzey Smith, a spokesman for the Department of Energy, told CNN Business that demand charges can be mitigated through solutions like on-site battery storage, solar generation, energy management strategies and regulatory approaches.

Some states and utilities have already taken steps to lessen fees so charger installation isn’t hampered. New York’s utility regulator proposed last month that the state’s utilities should offer lower rates to public EV chargers that are used sparingly. These fees would gradually increase the more chargers are used.

To date, 36 states have addressed or begun to address demand charges, according to Chargepoint, which helps businesses set-up chargers.

For now, convenience stores like Kum and Go risk thousands of dollars in demand charges in many states, depending on how customers utilize their chargers.

For EV charger operators with a high volume of customers, these fees can be less significant. They can be spread out evenly among a large pool of customers. But for businesses in areas with light adoption of electric vehicles, the fees are too onerous to pass on to a customer who will be unwilling to pay extra to charge their vehicle.

“While EV adoption is low, utilization will also be low, and costs for electricity will be high,” Minnesota, one of many states to identify demand charges as a challenge, cautioned in its electric vehicle charging plan.

Maass says that Kum and Go now works with utility companies to make sure they’ll be able to afford the rates. Some offer special rates for electric vehicle charging.

“They knock them down to where we’re not losing everything that we have, or everything we’re making just to have an EV charger on site,” Maass told CNN Business.

Convenience stores could try to work around demand charges by installing battery back-ups at their chargers. The battery back-ups would enable convenience stores to slowly draw power throughout the day, especially at times of lower demand, accumulating the energy in the batteries, and then discharging it quickly when an EV needs to charge up. That way the convenience stores aren’t pulling a huge amount of power from the grid at once.
Tesla Cybertruck Here's why convenience stores are not rushing to install EV chargers 221017173138-03-ev-chargers-restricted

A driver stops at a Tesla charging station at a Sheetz.
Nate Smallwood/Bloomberg/Getty Images

The infrastructure bill sends federal money to states, who can award it through grants to entities that want to install electric chargers. But these grant applicants, who could be businesses, municipal governments or non-profits, will have to provide 20% of funds for chargers.
Federal funds can be used to cover batteries, according to the Department of Energy’s Smith. Some charger operators have already turned to batteries. Electrify America has installed battery storage at more than 140 of its fast-charging stations.

But battery-backup can make a charging station cost several times as much as otherwise, according to John DeBoer, who leads electric mobility efforts at Siemens, which installs chargers for companies like Amazon.

Fresh competition
Some convenience stores are also concerned about direct competition from utilities.
Trevor Walter, a Sheetz executive testifying for the National Association of Convenience Stores on Capitol Hill earlier this year, warned of the “threat of regulated utilities making use of their status as monopolies to gain a competitive edge over private businesses.”

Many utilities effectively have monopolies on their markets, as the costs to enter their markets are exorbitantly high. This lack of competition in their core business gives them an advantage over most private companies they may compete with on electric chargers.
Utilities also may not have any incentive to adjust their demand charges if they’re building their own electric vehicle chargers. Most utilities are not building out electric vehicle chargers, but some have started to.

Xcel, a utility operating in Minnesota, has said it plans to build hundreds of chargers in the state. Xcel declined to comment for this story.

Georgia Power is investing in electric vehicle charging too. It has characterized its investment as supplemental to other businesses. It has claimed the chargers are primarily in places that are unlikely to see private investment.

“No private business is going to risk thousands of dollars of buying and installing and maintaining and operating EV charging stations if there’s the risk or reality of Georgia Power or Xcel or Dominion [Power] doing the exact same thing down the street for half the price,” said Ryan McKinnon, a spokesman for the Charge Ahead Partnership, which represents business.


https://www.cnn.com/2022/10/18/business/ev-chargers-convenience-store/index.html
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charliemagpie

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How can 7/11 franchisees, for example, afford to install chargers?

Low initial use, long lead time to recoup money, and customers who would have normally bought fuel and a coffee... have likely already charged at home.

They are going to cop an added expense whilst their business shrinks.

The tuned business is now out of balance. Customer count, price points, GP. Its a whole new game. Like KFC turning into seafood world.

What a shemozzle.

the storm is heading straight at them.
 

WildhavenMI

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How can 7/11 franchisees, for example, afford to install chargers?

Low initial use, long lead time to recoup money, and customers who would have normally bought fuel and a coffee... have likely already charged at home.

They are going to cop an added expense whilst their business shrinks.

The tuned business is now out of balance. Customer count, price points, GP. Its a whole new game. Like KFC turning into seafood world.

What a shemozzle.

the storm is heading straight at them.
I do not own any convenience stores myself, but I am good friends with both a restauranteur and a guy who owns 3 gas stations. Both have at at least one of their locations a fast charger.We've talked many times about the economics of the charger, the crazy upfront costs (a single ChargePoint DCFC is ~$40k), and the long payoff times on the capital from small margins on charging.

If you take the upfront capital out of the equation, the chargers do produce some amount of incremental profit - but from what I hear, they add drama. Charger ICEing has to be dealt with. Sometimes things break and EV owners get very upset when a charger isn't working properly. Vandalism of not just the chargers but the area around it.

These are problems these businesses are not equipped for, nor want to handle. And when someone is looking at a business proposition and deciding if its worth it to tie up that much capital, its hard to see the benefit when you have these "soft costs" to also contend with.
 

TyPope

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How can 7/11 franchisees, for example, afford to install chargers?

Low initial use, long lead time to recoup money, and customers who would have normally bought fuel and a coffee... have likely already charged at home.

They are going to cop an added expense whilst their business shrinks.

The tuned business is now out of balance. Customer count, price points, GP. Its a whole new game. Like KFC turning into seafood world.

What a shemozzle.

the storm is heading straight at them.
There are a lot of apartment dwellers who want EVs but can't charge at their building. My daughter is one of those.
 


firsttruck

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There are a lot of apartment dwellers who want EVs but can't charge at their building. My daughter is one of those.
If your daughter works during the day and drives to work the best solution for her and society overall is for her to be able to charge at work. Soak up the sun.

Charging at convenience stores will not really help.
 

Ogre

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Eh.

Charging stations are Superchargers at the moment. They get plenty of traffic and drive foot traffic to the underlying businesses. I see them in mini malls all the time.

Convenience stores tend to have tiny parking areas with no room for charging stations. Or they are attached to gas stations where cars park at the stalls and shop quickly while fueling up.
 

firsttruck

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Eh.

Charging stations are Superchargers at the moment. They get plenty of traffic and drive foot traffic to the underlying businesses. I see them in mini malls all the time.
.....
Mini malls usually have more than one store so customers have higher probability of spending more than 10 minutes shopping. More stores means installation cost of charger and ongoing electricity cost subsidies can be spread more lightly over those stores. Minimal building have more roof space for solar panels too.

.....
Convenience stores tend to have tiny parking areas with no room for charging stations. Or they are attached to gas stations where cars park at the stalls and shop quickly while fueling up.
Besides convenience stores often having small lots, another difference is convenience stores with only a few pumps, it should be common courtesy for ICE drivers to move their vehicle to non-pump parking spot if driver will take longer to shop or use other facilities of convenience store. So gas pumping customer throughput could be high despite lower number of pumps.
 

Ogre

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Mini malls usually have more than one store so customers have higher probability of spending more than 10 minutes shopping. More stores means installation cost of charger and ongoing electricity cost subsidies can be spread more lightly over those stores. Minimal building have more roof space for solar panels too.
Definitely. Tesla likes putting stations near places with facilities. Food, beverages, shopping. I see them at outlet malls a bunch, seems like I’ve stopped at more outlet malls since I bought a Tesla than in the 10 years previous. That means lots of food and shopping options.

Besides convenience stores often having small lots, another difference is convenience stores with only a few pumps, it should be common courtesy for ICE drivers to move their vehicle to non-pump parking spot if driver will take longer to shop or use other facilities of convenience store. So gas pumping customer throughput could be high despite lower number of pumps.
If you own an ICE vehicle, once or twice a week you probably stop at a gas station. Being able to pop into get milk when you are already stopped is indeed super convenient.

If you own an EV, you only stop at a charging station when you are on a road trip. For many of this, that means once or twice a month. You are usually 150+ miles from home when you top off and while you often need a bathroom or eat, you usually have 15-20 minutes to kill so stretching your legs or going to sit-down food is more appealing.

When people post stories like this top one but ignore this very fundamental difference, they are always going to get it wrong. Charging stations will never be nearly as common as gas stations are. It’s likely there will be 1 charging station for every 10-15 gas stations in existence. They will be along highways or main corridors in and out of towns, not next to the grocery store in the middle of town (Unless that store is also along a major road).
 

Crissa

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DC quick charging stations won't be like gas stations, it's true...

...but Level 2 fast charging should be more common. It'll charge commuters and small-scale EVs like mopeds and Leafs.

And even so, having a DC point in the neighborhood will help charge contractors or visitors to the neighborhood; or locals who need more charge than they can get at home; like someone with level 1 who needs it full faster or there's a power cut or their evse is on the fritz.

After a storm rolls through, there are always extra EVs at the station for the ones who can't get to their charging because of a fallen tree or something.

-Crissa
 


charliemagpie

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There will be convenience stores which will prosper, they could be in a densely populated location where people don't have options to charge at home, or sparsely populated locations such as a remote tourist destination.

This is not a rule for everyone, just the far greater majority of convenience stores around the world. 7/11 for example has 78,000 locations. 700 in Australia and most are in suburbs.
 
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MEDICALJMP

MEDICALJMP

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I see the byline, but where's the link to the original article?

-Crissa
It's from CNN, easily searched.

I posted this from my phone at the gym on the way to work. Edited to include.
 
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MEDICALJMP

MEDICALJMP

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If your daughter works during the day and drives to work the best solution for her and society overall is for her to be able to charge at work. Soak up the sun.

Charging at convenience stores will not really help.
You are assuming her work has both solar power and EV charging stations. Neither of which are ubiquitous, cheap for he employer or a short term fix. This will be a decades-long change.
 

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DC quick charging stations won't be like gas stations, it's true...

...but Level 2 fast charging should be more common. It'll charge commuters and small-scale EVs like mopeds and Leafs.
I fought you on this before, but I’ve come around. Though I don’t think chargers of any sort make sense at a C-Store. L2 makes even less sense. C-Stores are designed to get people in and out in less than 5 minutes. Charging, even on low power vehicles takes more time than that.

Lots and lots of other places where people want foot traffic where it makes more sense. Grocery stores, movie theaters, restaurants, museums, etc etc. I’d love to see them all over town.
 

charliemagpie

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Tesla Cybertruck Here's why convenience stores are not rushing to install EV chargers 1666310955462



In the years to come, once EV fully take over.. local authorities may just allocate funds out of their years budget to add a few here and there.

It may become the case, that it will be harder to go somewhere, and not see a charging option.
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