Cybertent back in stock at Tesla shop

[TheWholeBrevityThing]

So I was able to order it yesterday, and to my surprise, it said I was eligible for it to be installed at my home! I was so stoked, so I set the appointment for the first available date. Not even 10 minutes later I get message in the Tesla app telling me that the appointment has been pushed back and that I now have to have it installed at a service center one hour away.

I messaged back in the app that it was a real bummer to have been scheduled for a home install to then get rug pulled on that, have the install delayed, and now have to take time off from work to drive it an hour away for installation.

They replied:

"The Cybertents due to the complexity of putting them together has to come to the service center to install. A mobile technician does not have the capabilities to perform the necessary install. Thank you for your understanding".

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[koolio]

i will advise after the install.

Would love to see detailed pics and your thoughts on it after you get it. ??

 

[abrader]

Thanks! Is install mandatory? I'm
Schedule for next week but not certain if I want it installed

The thing they install seems to just be racks inside the vault that let you mount the tent box in the vault and expand it for setup.

 

[arodriguezfeo]

My order has been redirected to service center for installation. The SC is only about 15 mins away and I already cleared my afternoon for mobile install. According to the SC, it’s not so much the complexity of the i stall but the size and weight. Probably means too heavy for one mobile tech to mount safely. I get it.

 

[CyberGirlT]

Mine arrives tomorrow and it’s a mobile install. Looking forward to seeing the tent. Anyone have any updates on if it’s a new design?

 

[mjezzi]

Mine arrives tomorrow and it’s a mobile install. Looking forward to seeing the tent. Anyone have any updates on if it’s a new design?

No, you will be the first to free us all from anticipation! Please report back ASAP!

 

[arodriguezfeo]

You might be the first to get in this group! Super excited for you and send pictures.

 

[CyberGirlT]

I don’t know about everyone here but I’m always so excited to get a new cybertruck accessory. Including the tent…But, I may only be able to use my tent in my garage with all of this hate right now. Reports back tomorrow!

 

[CyberGirlT]

Hey everyone! Bad news…it looks like my tent is also not being installed today.

 

[arodriguezfeo]

Is it still a mobile install?

 

[CyberGirlT]

It says it is as of now

 

[abrader]

Tesla has contacted me and cancelled my install appointment for next week and moved it to the final week in March. :/

 

[arodriguezfeo]

Still a mobile install for you? I have to go to SC now. Tent is on it’s way there.

 

[abrader]

Still a mobile install for you? I have to go to SC now. Tent is on it’s way there.

I had to convert mine to a SC appointment because i also got a service alert in the truck that requires an inspection.

 

[Shygar]

I just had a tent installed at a SC while getting some other work done. I don't know if anything is different than last year's tent but it seems to work well. I'm happy the top piece no longer needs the screws and instead can come out by hand.

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