Sponsored

Anyone else holding off on the Cantrail recall?

hemiarch

Well-known member
First Name
Ace
Joined
Jan 22, 2025
Threads
116
Messages
8,389
Reaction score
9,641
Location
Arizona
Vehicles
2024 foundation AWD, 2024 model x
Occupation
Trauma Surgeon
Country flag
What if you have messages from Tesla saying that if it's not coming loose, it's not worth it and that they don't recommend it unless there's a chance of them falling off?

Tesla seriously discouraged me from doing it. They said most are unhappy with the results and the falling off is rare. They checked mine and told me they would recommend against it.
I’d say hold onto the messages and live your life happily but I’m no lawyer
Sponsored

 

dalton108

Well-known member
First Name
Dalton
Joined
Oct 17, 2020
Threads
132
Messages
3,971
Reaction score
7,916
Location
USA
Vehicles
ā€˜24 FS/CB; ā€˜24 MX; ā€˜23 MS PLAID (Prior: ā€˜20-MY; ā€˜21-M3P) (Also: ā€˜14-FJ; ā€˜21-C8)
Occupation
Lawyer
Country flag
What if you have messages from Tesla saying that if it's not coming loose, it's not worth it and that they don't recommend it unless there's a chance of them falling off?

Tesla seriously discouraged me from doing it. They said most are unhappy with the results and the falling off is rare. They checked mine and told me they would recommend against it.
You can’t transfer your liability back to Tesla. The theory that you’re looking at is detrimental reliance and somehow that that risk back on Tesla and they would need to indemnify you. They won’t and it’s highly unlikely that any tribunal would make them.

This misinformation from the employee can’t shield you. The entity ā€œTeslaā€ has already told you that you’ve got an unsafe condition and they have recalled your vehicle for repairs. That chain cannot be unbroken. The condition has already been deemed unsafe and you are allowing it to persist. Full stop.

Now, there are different rules with regard to joint liability, comparative negligence, etc. that will come in to play (and those vary by state) so, I’m not offering you any legal advice. And what you, I or anyone chooses to do is entirely up to you, me, them.

Everything we do in life involves taking risk. Getting out of bed is the main cause of not safely making it back into bed. You have to know and set your own tolerances.

I am observant and anal enough to believe that I will be able to spot any problem with my cantrails before they become a problem for me or anyone else. If I’m driving along and after having just inspected them they catastrophically fail and fly off and decapitate somebody, I’ll have nowhere to hide. My arrogance will have been the root cause. I will have taken Tesla’s design flaw (they’ve done their part by issuing a recall) and turned it into my problem through my actions.

That’s just the way it is.
 
Last edited:

hemiarch

Well-known member
First Name
Ace
Joined
Jan 22, 2025
Threads
116
Messages
8,389
Reaction score
9,641
Location
Arizona
Vehicles
2024 foundation AWD, 2024 model x
Occupation
Trauma Surgeon
Country flag
You can’t transfer your liability to Tesla. The theory that you’re looking at is detrimental reliance and somehow that that risk back on Tesla. This misinformation from the employee will not shield you. The entity Tesla has already told you that you’ve got an unsafe condition and they have recalled your vehicle for repairs. That chain cannot be unbroken. The condition has already been deemed unsafe and you are allowing it to persist. Full stop.
Well there you have it.
 

That Beast Mode

Well-known member
First Name
Phil
Joined
Mar 15, 2025
Threads
14
Messages
1,349
Reaction score
1,799
Location
New Jersey
Vehicles
Cybertruck
Country flag
Pretty good little niche business opportunity if one were to get skilled at adjusting these which I’m told is not very hard.
Free market. How much would you pay someone to get yours just right?
I actually adjusted mine myself. It wasn't terrible from the SC, but the perfectionist in me wouldn't allow it. I'm still having a bit of trouble getting one of the front corners to sit flush, but I also didn't want to take the frunk trim off to get to that bolt so I tried to cheat it and just get a flat wrench on there, its better - but not perfect.

Anyone have any tips on adjusting the front to sit tighter?
 

hemiarch

Well-known member
First Name
Ace
Joined
Jan 22, 2025
Threads
116
Messages
8,389
Reaction score
9,641
Location
Arizona
Vehicles
2024 foundation AWD, 2024 model x
Occupation
Trauma Surgeon
Country flag
Did you find any good videos or anything that helped you learn to do it?
 


hemiarch

Well-known member
First Name
Ace
Joined
Jan 22, 2025
Threads
116
Messages
8,389
Reaction score
9,641
Location
Arizona
Vehicles
2024 foundation AWD, 2024 model x
Occupation
Trauma Surgeon
Country flag
Brief tangent question. Is there a way to stop getting email notifications from CTOC? How do you do it?
 

That Beast Mode

Well-known member
First Name
Phil
Joined
Mar 15, 2025
Threads
14
Messages
1,349
Reaction score
1,799
Location
New Jersey
Vehicles
Cybertruck
Country flag
Did you find any good videos or anything that helped you learn to do it?


NvGnJ1nN - this is the actual install video Tesla uses for showing the techs how to replace them. You don't need to pull off all the crap they do to do the adjustments, but it shows them adjusting it so you only need to really mess with those 2 bolts.
 

hemiarch

Well-known member
First Name
Ace
Joined
Jan 22, 2025
Threads
116
Messages
8,389
Reaction score
9,641
Location
Arizona
Vehicles
2024 foundation AWD, 2024 model x
Occupation
Trauma Surgeon
Country flag
NvGnJ1nN - this is the actual install video Tesla uses for showing the techs how to replace them. You don't need to pull off all the crap they do to do the adjustments, but it shows them adjusting it so you only need to really mess with those 2 bolts.
Thank you
 


Amuma

Well-known member
First Name
A
Joined
Jun 17, 2020
Threads
2
Messages
267
Reaction score
338
Location
Fl
Vehicles
Cybertruck
Country flag
I was forced to get mine redone or they would refuse the other issues I had and I made them aware there was absolutely nothing wrong with the current ones but they insisted. When I got it back the fitment was much worse but I was able to fix it with some pressure against the glue they used (on a hot Florida day) which seemed excessive and caused the alignment to bulge out more than normal. But it's now perfect and hopefully they do not have to touch them again.
 

sys700

Well-known member
First Name
Rod
Joined
Jul 19, 2020
Threads
9
Messages
367
Reaction score
627
Location
Portage, MI
Vehicles
Foundation Series Cyberbeast (August 2024 - 26###)
Country flag
Ordered parts that include installation (but I just want the parts) and Tesla automatically added cantail replacement to the estimate. Fortunately, I was able to take the line item off. Not a fan of people touching my cars if the cars don’t need the work. I’ll wait until it becomes a problem.

Side note, found it interesting they added ā€˜Clean Forward Camera View (Precision Cleaning of Inboard Glass)’ to the estimate even though I didn’t ask for it.

IMG_9862.webp


Took that line item off too cause this service center f*%#d up one of my 3s, so I’m not letting them touch my CT.

https://teslamotorsclub.com/tmc/thr...el-3-rocker-panels.293086/page-3#post-8422089
I had my camera view cleaned during the last service visit (I requested it). They said they will do two for free. When I got it back, the beauty trim piece (triangle) was on loose. I had to have a separate mobile service visit to fix it. It seems every time I have them fix one thing, they break another, so I'm holding off on the cantrail fix until it's absolutely necessary.
 

HaulingAss

Well-known member
Joined
Oct 3, 2020
Threads
28
Messages
10,334
Reaction score
20,752
Location
Western Washington, USA
Vehicles
Cybertruck DM, 2010 F-150, 2018 Performance Model 3, 2024 Performance Model 3
Country flag
I don't think anyone is against the recall or wants to intentionally take on unnecessary risk, we all just care about our trucks and we see the shit quality results most people are getting back and we don't want it
Absolutely not my position. I fully trust Tesla Service would install the new parts properly, I just see it as unnecessary. If any part of them started to lift, I would take it in immediately without delay.

I don't expect that to happen but, of course, it could. Very low probability.
 

HaulingAss

Well-known member
Joined
Oct 3, 2020
Threads
28
Messages
10,334
Reaction score
20,752
Location
Western Washington, USA
Vehicles
Cybertruck DM, 2010 F-150, 2018 Performance Model 3, 2024 Performance Model 3
Country flag
I was forced to get mine redone or they would refuse the other issues I had and I made them aware there was absolutely nothing wrong with the current ones but they insisted.
That's probably why I still have the original cant rails. I haven't had any reason to bring my Cybertruck into Service (and the cant rails are well attached still).
 

devdrone6

Well-known member
First Name
Dev
Joined
Aug 28, 2024
Threads
27
Messages
1,020
Reaction score
2,143
Location
Nebraska
Vehicles
Cybertruck, 2023 Model Y
Country flag
NvGnJ1nN - this is the actual install video Tesla uses for showing the techs how to replace them. You don't need to pull off all the crap they do to do the adjustments, but it shows them adjusting it so you only need to really mess with those 2 bolts.
You have got to be joking - why is this so hard for the tech to get right then? That tech in the video is a real rockstar or we are dealing with some lazy techs at the SC.
Sponsored

 
 








Top