6 months free charging, where is it?

[Kawiggins]

I chose the 6 months of free charging instead of the power wall option. However, they told me I would get an email in two weeks. 4 weeks later, nothing. I’ve emailed them 3x but they just tell me I should be getting an email. Is anyone else experiencing this issue?

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[rizvend]

Within a month of delivery. Check your spam folder.

 

[Travis64]

Call

 

[GatorCyber]

shouldn't it just show up in your app?

 

[Kawiggins]

Finally got this today…

, the Powershare program is being reorganized currently and there are delays in moving to the next steps for customers in your situation. Unfortunately from the information I have, further movement to next steps is expected to go into the first week of June.

 

[thrillbourne]

I never got an email, just went ahead and tried it within a week from delivery and was charged $0.

 

[RoboTaxi]

Should be a year of free charging though?!?

 

[A-AY-RON]

Should be a year of free charging though?!?

1 year for tri motor
6 months for dual motor

 

[Somugo]

I never got an email, just went ahead and tried it within a week from delivery and was charged $0.

I finished the survey before delivery and opted to get Supercharger credit. Now I have got my CT for more than 2 weeks and still received no email for that.

My "Specs & Warranty" page still says, "Supercharger Network Access + Pay-as-you-go".

I am wondering how your "Specs & Warranty" page says?

BTW, I called 877-798-3752 and tried to get someone look up this for me. Two phone calls ended interrupted after long waiting.

 

[getsometom]

Please share what you find out if you call. I’m sure others may have the same question as you.

 

[thrillbourne]

I am wondering how your "Specs & Warranty" page says?

Oh wow first time I've checked here. Looks like my 6 months started the day after I took delivery (3/10).

 

[Somugo]

Oh wow first time I've checked here. Looks like my 6 months started the day after I took delivery (3/10).

Interesting! Thanks for sharing.

Sounds like you didn't do anything but the credit was granted silently. Many of us are not that lucky.

 

[HyperReality]

I hear they are reworking the powershare decline/disqualified benefits now. The power share page no longer mentions super charging at all, and only mentions a $2500 voucher in the case of decline. There is also no mention of a difference between Beast and AWD.

 

[Somugo]

I finished the survey before delivery and opted to get Supercharger credit. Now I have got my CT for more than 2 weeks and still received no email for that.

My "Specs & Warranty" page still says, "Supercharger Network Access + Pay-as-you-go".

I am wondering how your "Specs & Warranty" page says?

BTW, I called 877-798-3752 and tried to get someone look up this for me. Two phone calls ended interrupted after long waiting.

Finally got an update email from Tesla tonight like what has been discussed here: https://www.cybertruckownersclub.co...ckup-equipment-or-other-products.18200/page-3

So instead of provding free super charger credit as it originally promised, Teslat changes its policy on their term now.

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