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Tesla is apparently now not letting anyone with a pending foundation series order wait for non foundation

Tecyber1

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Tesla is in the right strictly speaking. However they are not in the ethical right from a customer service perspective.

Everyone is coming up with justifications why Tesla needs their $1000 deposit. I call BS. What other car company takes non-refundable deposits? If any I assume they started after Tesla normalized the process, to the detriment of all buyers including you. Even still, the deposit for the Model Y last time I checked was only $250. Why would the CT need 4x the deposit especially when there are no "configurations" of the CT, they all come with the same options, except for AWD or Beast.

No one, other than a stock holders could honestly think this practice of taking non-refundable deposits is necessary or justified. Its just an anti-customer policy. This policy only exists to prevent customers getting cold feet, by leveraging the "sunk cost fallacy" human behavior.
Corvette
Lamborgini
Bugatti
McLaren
Ferrari
Porsche
Lucid

The amounts vary but those immediately come to mind. You wanna play, you gotta pay! I'm not understanding the argument here. This is a moot point, don't like it? Don't place an order and don't commit to the non-refundable deposit. Simple!

This isn't meant to be an argument, there is nothing to argue. I considered not taking delivery and eating the $1k based on timing of everything but never considered asking for a workaround to something I knew was non-refundable.
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TrueRoadWarrior

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The way I see it, Elon Musk just pulled off the single greatest heist of all time. Upon the release of the CyberTruck he raised the price and then told everyone who had waited 4 years that not only would they pay more that what was promised, they would receive less mileage and… that in order to take delivery sooner, they’d have to pay $20,000 more for the limited edition Foundation Series, which doesn’t seem to be limited as we are coming up to a year and the Foundation Series is still the only CyberTruck that can be purchased. And let’s not forget that Tesla as removed the cheapest model from purchase. And then let’s top off the fact that our vehicles, which costs us more and that we paid an additional $20,000 for have been plagued with a multitude of problems and that we have a stack of recalls that have been mailed out to us.

don’t get me wrong, I like my CyberTruck, but Elon Musk and Tesla has converted a once loyal Tesla customer who’s CyberTruck was the 4th Tesla purchase into a true skeptic when it comes to the Tesla product. When friends, colleagues, and family ask me about buying a Tesla, my response has gone from “it will be the best investment you could make” to “sharing a list of potential problems and drawbacks of entertaining such a purchase.”

Tesla and Elon Musk have turned me (and I’m certain many others) into a “disgruntled pelican.” LOL and now whatever more they share just adds greater insult to injury. The days of blindly trusting Tesla are gone. That ship has sailed. Tesla has proven time and time again that they don’t care about the consumer, it’s really just a money grab and shakedown.
 

SSonnentag

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You may have a case of CDS - Cybertruck Derangement Syndrome
CDS is real - It's sad how shallow some people are. Tesla has implemented many great technologies into the Cybertruck. The 48V architecture is more efficient and less costly and Tesla has made the technology available to the entire automotive industry. If the entire industry doesn't begin to migrate away from 12V, they deserve to fade away into bankruptcy. Four-wheel steering isn't a new invention, but it does revolutionize the way a full-size vehicle can be navigated in close quarters. The same is true of steer-by-wire. Then there is the standard tonneau cover, adjustable suspension, rear seat entertainment and AC power outlets. Tesla's software suite and user interface is second to none. Front and rear lockers coming as standard equipment is also a very rare feature. All of these attributes and many, many more are what make the Cybertruck such a great vehicle. It drives well, has good utility and its efficient.

If any other vehicle had all these properties, wasn't made by Tesla and looked like a clone of every other pickup on the road, people would have no issues with it. From my perspective there are only two reasons some people have CDS, they hate Tesla and or Elon Musk or their weak psyches can't handle seeing a vehicle that doesn't visually look like every other car or truck on the road. There is no reason mechanically or feature wise that should cause anyone to suffer CDS.

Conclusion: CDS is a real mental illness and should be treated as such.
 

rudedawg78

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Lamborgini
Bugatti
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Porsche
Lucid

The amounts vary but those immediately come to mind. You wanna play, you gotta pay! I'm not understanding the argument here. This is a moot point, don't like it? Don't place an order and don't commit to the non-refundable deposit. Simple!
@Pops Rivian requires a $1K non-refundable deposit, as well, once you place an order. As @Tecyber1 stated, there are quite a few car companies that have non-refundable deposits.
 

beasto

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Almost all new cars lose value pretty rapidly, right at first. But 50% is not based on anything. Let's say the anticipated pricing happens, $79,990 for Dual and $99,990 for Cyberbeast. And that's without FSD, all weather mats and the other goodies. Basically, at best, you could buy a Cyberbeast with FSD and some of the goodies for $110K new. That would be only $10K less than they are currently selling for. No way would a lightly used Cyberbeast with all the goodies sell for $60K (50% of the current price).

It's a BS analysis.
As a Cyberbeast owner, I Agree the FSD($12000) and the $2500 store voucher with the extra added things you get with the FS, your looking at a premium of 3-4k$ and that’s seems worth it as your getting the truck before a lot of people who are waiting to “save” money.
 


rudedawg78

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2blentendre

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This is absolute bullcrap. Anyone arguing otherwise needs to wipe the brown from their noses.

I have an emailed confirmation that my order was delayed until November 2024. I actually don't even mind the Foundation series, however, because of a personal situation I cannot pick my vehicle up until November. This was confirmed. I have it in writing in my email that my order was placed on hold until a specific day in November. I made many arrangements in my personal life to accept delivery in Nov-Dec.

Yet, they still just assigned me a VIN without my authorization of removing my hold. Like I said, I don't even mind buying the Foundation series, in fact, I prefer it. I just need time 1.5 months before I can take delivery.

No matter what people are arguing here, or whatever legal mumbo jumbo they are quoting, to be threatened with forfeiture of my deposit and losing my place in line wrongs me in a such a way that I would be be banned from these forums if I wrote them out here explicitly.
 

SSonnentag

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This is absolute bullcrap. Anyone arguing otherwise needs to wipe the brown from their noses.

I have an emailed confirmation that my order was delayed until November 2024. I actually don't even mind the Foundation series, however, because of a personal situation I cannot pick my vehicle up until November. This was confirmed. I have it in writing in my email that my order was placed on hold until a specific day in November. I made many arrangements in my personal life to accept delivery in Nov-Dec.

Yet, they still just assigned me a VIN without my authorization of removing my hold. Like I said, I don't even mind buying the Foundation series, in fact, I prefer it. I just need time 1.5 months before I can take delivery.

No matter what people are arguing here, or whatever legal mumbo jumbo they are quoting, to be threatened with forfeiture of my deposit and losing my place in line wrongs me in a such a way that I would be be banned from these forums if I wrote them out here explicitly.
You accepted the conditions when you placed your order.
You asked for special treatment AFTER placing you order.
Some random employee granted you special treatment without company approval.
Since you agreed with the terms and the Tesla employee acted without authorization, it would be up to a judge to determine the outcome.

So your options are to abide by the official terms which you agreed with or take Tesla to court for upholding the terms you agreed to.

Seems pretty cut and dried to me.
 

2blentendre

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You accepted the conditions when you placed your order.
You asked for special treatment AFTER placing you order.
Some random employee granted you special treatment without company approval.
Since you agreed with the terms and the Tesla employee acted without authorization, it would be up to a judge to determine the outcome.

So your options are to abide by the official terms which you agreed with or take Tesla to court for upholding the terms you agreed to.

Seems pretty cut and dried to me.
This attitude is so wrong.

I did not receive special treatment from a random employee. The hold was granted to me in an official email (linked to my order) from Tesla directly based on the existing policy at the time. My request was granted per the policy that existed at Tesla at the time. To retroactively void a granted requested based on new policy is not acceptable in any way or form.

No matter how you argue it, it is not right to go back on a request that was officially granted by the company.

And in my case, I actually want the Foundation series so I am not trying to transfer my $1000 deposit to a non-Foundation model.
 


SSonnentag

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This attitude is so wrong.

I did not receive special treatment from a random employee. The hold was granted to me in an official email (linked to my order) from Tesla directly based on the existing policy at the time. My request was granted per the policy that existed at Tesla at the time. To retroactively void a granted requested based on new policy is not acceptable in any way or form.

No matter how you argue it, it is not right to go back on a request that was officially granted by the company.

And in my case, I actually want the Foundation series so I am not trying to transfer my $1000 deposit to a non-Foundation model.
Send someone else to pick it up for you then. Family member? Friend? Give someone power of attorney and take delivery.
 

2blentendre

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You accepted the conditions when you placed your order.
You asked for special treatment AFTER placing you order.
Some random employee granted you special treatment without company approval.
Since you agreed with the terms and the Tesla employee acted without authorization, it would be up to a judge to determine the outcome.

So your options are to abide by the official terms which you agreed with or take Tesla to court for upholding the terms you agreed to.

Seems pretty cut and dried to me.
Send someone else to pick it up for you then. Family member? Friend? Give someone power of attorney and take delivery.
I’m going to stop engaging with you. Otherwise, I will get banned from this forum. Bye.
 
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2blentendre

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I just got off the phone with Tesla. Per the supervisor, the new policy is that they can delay the order three times, 2 weeks each per delay. So, total of 6 weeks. In case that helps anyone.
 

HaulingAss

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don’t get me wrong, I like my CyberTruck, but Elon Musk and Tesla has converted a once loyal Tesla customer who’s CyberTruck was the 4th Tesla purchase into a true skeptic when it comes to the Tesla product.
Your profile doesn't mention you have a Cybertruck, it says you have a Rivian R1T.

Just sayin'.
 

igs

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Tesla: "To maintain service life, the battery pack should be stored at a state of charge (SOC) of 15 to 50%."
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I actually don't even mind the Foundation series, however, because of a personal situation I cannot pick my vehicle up until November.
That sounds like PP to me. PP = Personal Problem
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