Cybertruck defect on outlets - Tesla can't fix, going to buyback

[OldDirtyRobot]

Once it hits 30 days even if they fix it then it's still considered a lemon. If they're worried about the 30 days they should overnight the part and fly the engineer over to fix it.

Most people would be more pissed that you paid $110k for a NEW car that's sitting in the shop for 30 days which is why they wrote the lemon law as it is. Again most other businesses would have just done a swap by now and fix the busted one when they got time.

You seem like the type of person who tells everyone you meet how much you paid for the truck.

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[abrader]

When your CT was in their shop, did they offer you a loaner car?

 

[65SoYoLO]

If that isn't a lemon i don't know what is...

I would not say it is a lemon because it is one issue that they are still trying to diagnose. If that is the only issue with the truck, they will figure it out and you will soon forget about it.

 

[mongo]

If it's in the shop that's considered towards the 30 days. Until they say it's fixed it's going to stay in the shop.

Maybe...

http://app.leg.wa.gov/RCW/default.aspx?cite=19.118.041
"2)(c) the vehicle is out of service by reason of diagnosis or repair of one or more nonconformities for a cumulative total of thirty calendar days, at least fifteen of them during the period of the applicable manufacturer's written warranty;"

You may need to show it was in service due to diagnosis or repair activities, not because you didn't want to pick it up. If they aren't reassembling everything while waiting for parts, that likely runs out the clock.

Not picking it up might work against claiming under clause b)
"(b) the same nonconformity has been subject to diagnosis or repair four or more times, at least one of which is during the period of coverage of the applicable manufacturer's written warranty, and the nonconformity continues to exist;"

 

[mark555055c]

Regarding the outlet itself, I've not had any issues nor have i heard of anyone else having issues.

This is SO far away from being a lemon, by any state's standards, it's not even funny. I'd simply ask for a loaner and let them fix it. OR, just take it home and wait until they have the parts and steps in order to fix it and drop it off then.

 

[mongo]

This is SO far from a lemon, by any state's standards, it's not even funny. lol

Washington law seems to disagree with you:

(1) If the manufacturer, its agent, or the new motor vehicle dealer is unable to conform the new motor vehicle to the warranty by repairing or correcting any nonconformity after a reasonable number of attempts, the manufacturer, within forty calendar days of a consumer's written request to the manufacturer's corporate, dispute resolution, zone, or regional office address shall, at the option of the consumer, replace or repurchase the new motor vehicle.

(14) "Nonconformity" means a defect, serious safety defect, or condition that substantially impairs the use, value, or safety of a new motor vehicle, but does not include a defect or condition that is the result of abuse, neglect, or unauthorized modification or alteration of the new motor vehicle.

For this owner, lack of the (warranty covered) 240V outlet feature does substantially impair the use of the vehicle. It is not a use case typical vehicle have, but that likely doesn't matter.

 

[mark555055c]

Washington law seems to disagree with you:

(1) If the manufacturer, its agent, or the new motor vehicle dealer is unable to conform the new motor vehicle to the warranty by repairing or correcting any nonconformity after a reasonable number of attempts, the manufacturer, within forty calendar days of a consumer's written request to the manufacturer's corporate, dispute resolution, zone, or regional office address shall, at the option of the consumer, replace or repurchase the new motor vehicle.

(14) "Nonconformity" means a defect, serious safety defect, or condition that substantially impairs the use, value, or safety of a new motor vehicle, but does not include a defect or condition that is the result of abuse, neglect, or unauthorized modification or alteration of the new motor vehicle.

For this owner, lack of the (warranty covered) 240V outlet feature does substantially impair the use of the vehicle. It is not a use case typical vehicle have, but that likely doesn't matter.

I get that using the verbiage of these laws, written by bureaucrats and lawyers, one could twist and turn their way into defining a vehicle with a broken cup holder as a lemon.

I am talking in terms of vehicle functionality as a whole, based in reality. It is silly to request a refund or a new vehicle for this issue.

 

[mongo]

I get that using the verbiage of these laws, written by bureaucrats and lawyers, one could twist and turn their way into defining a vehicle with a broken cup holder as a lemon.

I am talking in terms of real world vehicle functionality as a whole. It is silly to request a refund or a new vehicle for such things.

I mostly agree, but you specifically stated "state's standards", not gross functionality.

This is SO far away from being a lemon, by any state's standards, it's not even funny.

 

[mark555055c]

I mostly agree, but you specifically stated "state's standards", not gross functionality.

True, i did. Although, i am curious if a power outlet counts as something that will "substantially impairs the use" of a vehicle. I say no, but I'm sure then the rebuttal to support the lemon argument could be that it's used to support an owner's livelihood.

I'm fairly sure if the non FS series units were not up for sale, this issue/topic would not even have been posted. LOL

To summarize, i hate frivolous legal disputes.

 

[mongo]

True, i did. Although, i am curious if a power outlet counts as something that will "substantially impairs the use" of a vehicle. I say no, but I'm sure then the rebuttal to support the lemon argument could be that it's used to support an owner's livelihood.

I'm fairly sure if the non FS series units were not up for sale, this issue/topic would not even have been posted. LOL

To summarize, i hate frivolous legal disputes.

If a person buys product A to use advertised feature B and B doesn't work, they are entitled to remedy. Regardless of how few people use feature B.

 

[mark555055c]

If a person buys product A to use advertised feature B and B doesn't work, they are entitled to remedy. Regardless of how few people use feature B.

I'm guessing that is not how it works though, otherwise folks could buyers remorse their way out of a vehicle for just about anything. There must be some sort of friction involved. ?‍

 

[mongo]

I'm guessing that is not how it works though, otherwise folks could buyers remorse their way out of a vehicle for just about anything. There must be some sort of friction involved. ?‍

Not anything though, items under warranty.
But yeah, I haven't had wheel covers for 5 months...

 

[mark555055c]

Not anything though, items under warranty.
But yeah, I haven't had wheel covers for 5 months...

same, lol. I meditate and drink chamomile tea every day as to not rage over my wheel coverless CT.

 

[cybertruckvegas]

I appreciate you actually reading the law I quoted so at least deserves a reasonable response.

Look at below picture. It is a heavily advertised feature of the cybertruck to power your tools. This is the PRIMARY reason I got it.

You also bolded "use" but did not bold "value". Both use and value are affected and sure we can let the arbitrator agree or disagree but without this powershare + tool usage I would have bought a regular truck as some of us are less vain than to drive a $110k truck because it looks cool.

Seriously, there are only 2 functionally different features on a Cybertruck than a normal truck:
1) motorized locking tonneau with tilt, my Tacoma has flip cover but it's manual and doesn't have headroom in the front
2) ability to power 220v tools without a generator

#2 doesn't work so truck is effectively useless to me.

Washington law seems to disagree with you:

(1) If the manufacturer, its agent, or the new motor vehicle dealer is unable to conform the new motor vehicle to the warranty by repairing or correcting any nonconformity after a reasonable number of attempts, the manufacturer, within forty calendar days of a consumer's written request to the manufacturer's corporate, dispute resolution, zone, or regional office address shall, at the option of the consumer, replace or repurchase the new motor vehicle.

(14) "Nonconformity" means a defect, serious safety defect, or condition that substantially impairs the use, value, or safety of a new motor vehicle, but does not include a defect or condition that is the result of abuse, neglect, or unauthorized modification or alteration of the new motor vehicle.

For this owner, lack of the (warranty covered) 240V outlet feature does substantially impair the use of the vehicle. It is not a use case typical vehicle have, but that likely doesn't matter.

 

[mongo]

I appreciate you actually reading the law I quoted so at least deserves a reasonable response.

Look at below picture. It is a heavily advertised feature of the cybertruck to power your tools. This is the PRIMARY reason I got it.

You also bolded "use" but did not bold "value". Both use and value are affected and sure we can let the arbitrator agree or disagree but without this powershare + tool usage I would have bought a regular truck as some of us are less vain than to drive a $110k truck because it looks cool.

Seriously, there are only 2 functionally different features on a Cybertruck than a normal truck:
1) motorized locking tonneau with tilt, my Tacoma has flip cover but it's manual and doesn't have headroom in the front
2) ability to power 220v tools without a generator

#2 doesn't work so truck is effectively useless to me.

Just to be clear, that post of mine was supporting your position. My other post was mildly pushing back on the 30 days part of things.

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