CyberBeast LightBar Saga: Third Time’s the Charm!

[SafetyJojo]

Just wanted to share my experience with the 2024 CyberBeast Foundation Series LightBar—because wow, what a ride.

Part 1 – The Excitement (and the Launch) I finally got the email from Tesla saying my LightBar was ready for install. Made the appointment, waited a month, and got it installed. Within a week, it started loosening up. I contacted Tesla, booked another appointment (another month-long wait), and then—BOOM! The LightBar flew off. Yes, flew. Check out the video and photos I posted.

Part 2 – Redemption at the New Service Center I brought it into a brand-new service center and the team there was fantastic. They apologized, installed a new LightBar, and are going to reimburse me for the rewrap. They also replaced my cantrails and gave me $300 to rewrap both sides. But guess what? One week later, the LightBar started loosening again.

Part 3 – Duct Tape and Determination I duct-taped the LightBar down and headed back to service ASAP. They installed a third LightBar, and this time the tech mentioned that Tesla engineers were very interested in my case—they even sent the failed unit to them. Several weeks have passed and the new LightBar is holding strong. I love the look, and it integrates beautifully with the Assault Lightshow.

Pro Tip for Installers Before tearing apart your truck to connect wires, try installing the LightBar via Tesla’s software first. The original installers wired it manually, but the service advisor didn’t know how to activate it—he ended up showing me a YouTube video. I figured it out later at home.

Good luck! Hope this sheds some "light" for some of you still waiting for your lightbar!

Sponsored

 

[hemiarch]

Looks awesome on your truck. Congrats on your new lightbar.

 

[TTRUCK]

Just wanted to share my experience with the 2024 CyberBeast Foundation Series LightBar—because wow, what a ride.

Part 1 – The Excitement (and the Launch) I finally got the email from Tesla saying my LightBar was ready for install. Made the appointment, waited a month, and got it installed. Within a week, it started loosening up. I contacted Tesla, booked another appointment (another month-long wait), and then—BOOM! The LightBar flew off. Yes, flew. Check out the video and photos I posted.

Part 2 – Redemption at the New Service Center I brought it into a brand-new service center and the team there was fantastic. They apologized, installed a new LightBar, and are going to reimburse me for the rewrap. They also replaced my cantrails and gave me $300 to rewrap both sides. But guess what? One week later, the LightBar started loosening again.

Part 3 – Duct Tape and Determination I duct-taped the LightBar down and headed back to service ASAP. They installed a third LightBar, and this time the tech mentioned that Tesla engineers were very interested in my case—they even sent the failed unit to them. Several weeks have passed and the new LightBar is holding strong. I love the look, and it integrates beautifully with the Assault Lightshow.

Pro Tip for Installers Before tearing apart your truck to connect wires, try installing the LightBar via Tesla’s software first. The original installers wired it manually, but the service advisor didn’t know how to activate it—he ended up showing me a YouTube video. I figured it out later at home.

Good luck! Hope this sheds some "light" for some of you still waiting for your lightbar!

How long ago was the 3rd attachment done. I will keep my fingers crossed that you never have to deal with it coming off again.

 

[denniscw]

Ouch

 

[Ruffles]

I had a similar experience but skipped step 2. My service center in Lynnwood WA is great. After the initial install I noticed it a little loose and sent them a video. They called me the next morning and said to bring it in immediately because they wanted to replace it before it came off and damaged the wrap. I showed up the next morning (with donuts for everyone) and they had a new one installed in a couple of hours which has been rock solid.

 

[SafetyJojo]

The third one was done right away (maybe 3 weeks ago) after I spoke to the service center. The latest install is solid and I am very pleased. I have been playing around with custom lightshows and it looks like whomever is making them is integrating the lightbar, which is cool!

 

[Zane Edwards]

Glad it all worked out....you guys have BETA tested it for the rest of us, much appreciated. Would like to get this for my AWD CT once available to the masses.

 

[4 SPACE]

Have you noticed any more wind noise because of the light bar???

 

[SafetyJojo]

Have you noticed any more wind noise because of the light bar???

Good question. No I haven't noticed any more wind new noise. I did on the second but that was probably because the air was getting under it as it hadn't been sealed properly.

 

[4 SPACE]

thanks for the answer. I was worried about it when i finally get mine (if they ever get mine, I'm still waiting for my power share credit). I've had other vehicles, and the light bars make all kinds of howling noises

 

[Art138]

thanks for the answer. I was worried about it when i finally get mine (if they ever get mine, I'm still waiting for my power share credit). I've had other vehicles, and the light bars make all kinds of howling noises

You mean you haven’t received your email for the Install? Got mine in early June and after three postponements getting it installed on the 9th/10th.

 

[jpeterk1]

Mine just came off doing 45 MPH tonight. July install.

 

[cadamo001]

My first install started getting loose so I pulled it off completely. I told the Service Center and they told me they have made changes to the adhesive and I shouldn't have a problem any longer. Brought it in for install and to fix the cant rail install they screwed up and it seems solid now. Been about 2 weeks.

 

[D101010]

Yes, I got my mail in June also. I had an appointment already for the cant rails and asked if they could do the lightbar. They told me they are having some supply issues with the new glue. I have not had it done yet. I do have some concerns that this could be a police magnet in MN. Here are our laws

• Spot Lamps: Limited to two not aimed at approaching vehicles nor more than 100' ahead of the vehicle on which they're mounted. (169.56 subdivision 1)
• Fog Lamps: Limited to two mounted on the front between 12”-30” above the level ground. No portion of the high-intensity beam shall be aimed left of center and should project 25' ahead and no higher than 4” off the ground. They may be used with lower-beam headlights. (169.56 subdivision 2)
• Driving Lamps: Limited to two mounted on the front of the vehicle between 16”-42” above the level surface on which the vehicle stands. (169.56 subdivision 4)

To me the lightbar would not meet any of these rules unless it only applies if they are on which it does not define. Anyone have experience with off road lights in MN?

 

[4 SPACE]

You mean you haven’t received your email for the Install? Got mine in early June and after three postponements getting it installed on the 9th/10th.

Nope I even scheduled it through the app, and it said not available yet. with everyone's falling off I'm glad I don't have it yet. It's unbelievable that they think everything can just be glued on. I'm a home builder I wonder what would happen if I took away the nails and just left silicone on the job site for the framers. Tesla we need to use fasteners if we want things to stay together

Sponsored