Sponsored

Aero Covers without receiving email?

jarybi

New member
Joined
May 28, 2024
Threads
0
Messages
3
Reaction score
0
Location
california
Vehicles
cybertruck
Country flag
i went in to my local tesla service center and i said i was there to pick up my aero covers. i never got an email and walked out with them. Lady told me it was a first come first serve basis, i didn’t ask why or how cause i didn’t care cause i finally got mines lol
Sponsored

 

mdcoleman

Well-known member
First Name
Matt
Joined
Dec 11, 2023
Threads
7
Messages
183
Reaction score
286
Location
Seattle, WA
Vehicles
2024 CyberTruck FS (123D) (124XX VIN)
Occupation
Construction Manager / Contractor
Country flag
FWIW, I was in at Seattle SC for the wiper motor recall September 10 or 11. Asked about it in the service appointment messages, which seemed to be intentionally ignored. I wasn't worried about getting them right then, and as a first time Tesla owner (long time hater turned fanboy in November of 2019:ROFLMAO:[can't believe how ignorant I was]), I've come to accept the hurry up and wait game. In the same service appointment message thread, I asked about the sail applique recall and whether that could be addressed during the wiper appointment. IIRC, this was also ignored.

Went in to the wiper motor appointment and asked the guy at the check-in about both the wheel covers and the appliques, but was told nothing was in stock locally. I was a recipient of the early early email back in early August (?) saying I was up in the cue for wheel covers, and that I would be notified when they were ready for pickup. The loudest of crickets after that. Wiper motor replacement complete, took the truck home that same day.

The VERY next day, naturally, I received notice that I could schedule the sail applique replacement. Glad I live less than 20mins from the SC here. Scheduled the next available appointment and went back with the truck on 10/10. This time I asked again about the wheel covers, and also asked about the flat flex cable harness. Having a 12,4XX vin, I know I dodged a few early recall issues, but also know from this community what is eventually coming. SC guy if I didn't receive the flex cable recall in the mail, the truck may or may not be part of it so nothing can be done. However, by the date of this appointment, I had received the most recent email saying I was again up in the cue for wheel covers. Showed him the email and he went back to ask the guys in the back if there were any on hand. No luck, but told me to open a new service ticket in the app and screenshot the email to attach to the appointment request. Finished the sail applique recall appointment and head home, immediately requesting the third new appointment for wheel covers with email attached. On the plus side, they were out of loaners so they gave me the M3 Highland demo which was pretty nice. Far more human-like and aggressive FSD versus the CT, but I'm not the 26 year old WRX guy I used to be, and really felt it getting in and out of the lowrider.

As of today, here I am with an 11/7 appointment (next available when booking 10/11) for the wheel covers. Side note - I get it. If I were running the show and we were already halfway through Season 1, I too would allocate ~40-60% omitted parts for existing VINs, and ~40-60% to new VINs rolling off the line. Very few in the production world prefer to constantly chase an ever-growing backlog.

I did request the wheel covers to NOT be installed by the SC and just handed over to me. After taking the install and removal courses around the interwebz, I would prefer to put my knowledge to the test seeing as one must have insight as to how they go on and come off to do things like change a flat (or in most of our cases, repair a flat), add/release air, etc.

I happened to go back into the service appointment in the app a few days ago and noticed a phantom item appeared on the summary - the flat flex cable harness replacement! For lack of better terms, this is the point when I start to question the whole 'Sla operation. I don't mind they added it in, but I have not received anything in the mail regarding my VIN as part of the recall/replacement. Was it added because I mentioned it to the guy at the SC? Can't say for sure, but at this point I am just glad it won't be a 4th service appointment for that one. As far as a method to the madness, I've yet to find one. Three service appointments over two months for four items that were out in the open for the public, and known by Tesla to be needed...come on.

*end rant* kthxbi
 

DFWBrad

Well-known member
First Name
Brad
Joined
Jan 17, 2024
Threads
9
Messages
238
Reaction score
264
Location
DFW
Vehicles
488 Ferrari (current) - CT/MS22/M3P(sold)
Country flag
I went in for the recall stuff which was more of a pain cause the closest shop was busy until December and the net one is almost an hour away .-. But when I asked about the covers they just said "you'll get an email" which it's been since July when I got the original email? So who knows when or if these will come in for 2024 :)

Fun to see non-foundation people getting their trucks so quickly and with them though hehe
 

sgmorton

Well-known member
First Name
Sam
Joined
Aug 10, 2023
Threads
9
Messages
146
Reaction score
248
Location
Texas
Vehicles
MS P100DL+. M3P, CT
Occupation
Programmer
Country flag
I've been told by my SC there are two supply chains. One for the production line for new trucks in the factory and one for distribution to SCs for all the existing trucks that don't have the covers yet. The first one is sorted out which is why new trucks come with them. For the second, Tesla is trying to work through the backlog in order of VIN but there seems to be case by case exceptions. We don't know anything about how they choose which SC to send them to or the number of covers sent which is why announcements of people receiving them seems random.

I doubt the by VIN part of this... I'm 1011 and still no covers!
 
 








Top