Complementary PCS supercharging question

[Ruffles]

I received the message that I would get complimentary supercharging while my parts are ordered. I asked if there was a way to confirm since I'm still seeing a session charge on the truck. Support said I wouldn't be billed but I have been. I sent the charging invoice and cc statement to my service center who is looking into it but my question for anyone else in this situation is did you see free supercharging added to your trucks specs or anything like that? Is there a way to tell it's been granted?

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[UberNoob]

In your app, on the home page scroll all the way down to specs and warranty, click that, it will say in there if it’s pay as you go or free. It takes a few days for the app to update to free charging.

 

[EWELON]

you also may have gone to a supercharger at a business instead of a tesla supercharger. they are doing that now, and free supercharging doesnt work at those places. theres a nav setting to filter those out.

these “third party” superchargers look like acutal tesla ones (meaning not evgo or chargepoint) so its easy to get confused.

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