Does your loaner pass toll charges to you?

[T35L4]

Just wondering because I dont recall ever being charged for that. Can anyone confirm whether you get charged for tolls when you have a loaner and drive thru a toll?

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[T35L4]

This is what Grok says:

Based on user experiences shared across various platforms, the policy on whether Tesla charges for tolls when using a loaner vehicle can vary:

• General Policy: There's no uniform policy explicitly stated by Tesla regarding toll charges for loaners. Some users have reported that Tesla covers both supercharging and tolls during the loaner period, suggesting that tolls are not charged to the user. For instance, one user mentioned being told by a service advisor that Tesla would cover tolls on their loaner vehicle.
  https://teslamotorsclub.com/tmc/threads/tesla-loaner-car-supercharging.250427/
• User Experiences:
  • Free Tolls: Many users on Reddit and other forums have stated that they were not charged for tolls when using Tesla loaners. Discussions often mention that Tesla loaners come with free supercharging and tolls, especially in regions like South Florida.
    https://www.reddit.com/r/TeslaLounge/comments/11buxgy/if_you_get_a_loaner_car/
  • Charged Tolls: Conversely, there are reports where users were indeed charged for tolls. A user on the Tesla Motors Club shared an experience where they had to pay for toll violations because the loaner was through Enterprise, and they didn't add the license plate to their personal toll account. This suggests that policy might differ if the loaner isn't directly from Tesla's fleet but from a partner like Enterprise.
    https://teslamotorsclub.com/tmc/threads/loaner-cars-rules-and-policies.155818/
• Location and Loaner Source: The experience seems to depend significantly on the service center location, the type of loaner (Tesla-owned vs. through a rental company like Enterprise), and possibly the specific terms agreed upon at the service center. Some centers might have different practices or might not have updated policies uniformly across all locations.
• Best Practices: Users often recommend confirming with the service center when picking up a loaner whether tolls will be covered or if you need to take any action, like adding the loaner's license plate to your personal toll account, to avoid charges.

In conclusion, while many Tesla customers have enjoyed free tolls with their loaner vehicles, it's not a guaranteed policy across all service centers or for all types of loaners. It's advisable for users to clarify this aspect with the service center staff to avoid unexpected charges.

 

[ChiTownCT]

No my SC does not charge tolls or Supercharging. Chicago area

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