Foundation Series invite, Canada

[Kobayashimaru]

I live in Toronto, Canada and I received my FS invite email yesterday. I suspect this was a mistake and I'm assuming they think I'm in the US. I checked my profile and sure enough, it only listed my email address and phone number. It's a Canadian phone number, but I am assuming they did not cross reference this. I have now added my Canadian address to the profile to see what happens. If I proceed to the configurator, it lets me select and gets to the deposit screen, so it technically appears that I can go ahead and reserve BUT if I first change my region at the top of the page to Canada, it will not display the config screen... hmmm.... I wonder what will happen if I proceed with the order once they figure out I'm in Canada? (I'm considering it). Has this happened to anyone else?

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[Nabilriaz69]

I live in Toronto, Canada and I received my FS invite email yesterday. I suspect this was a mistake and I'm assuming they think I'm in the US. I checked my profile and sure enough, it only listed my email address and phone number. It's a Canadian phone number, but I am assuming they did not cross reference this. I have now added my Canadian address to the profile to see what happens. If I proceed to the configurator, it lets me select and gets to the deposit screen, so it technically appears that I can go ahead and reserve BUT if I first change my region at the top of the page to Canada, it will not display the config screen... hmmm.... I wonder what will happen if I proceed with the order once they figure out I'm in Canada? (I'm considering it). Has this happened to anyone else?

Yes happened to 3 to 4 reported people in Canada
You may have ordered us site like US dollar $100 instead of CAD 150
One customer named Ryan Tesla called and asked him to cancel the order and asked him to place new order , so do not order with this invite , I would contact Tesla first

 

[Kobayashimaru]

Yes happened to 3 to 4 reported people in Canada
You may have ordered us site like US dollar $100 instead of CAD 150
One customer named Ryan Tesla called and asked him to cancel the order and asked him to place new order , so do not order with this invite , I would contact Tesla first

Makes sense. I used a credit card for the deposit that can pay in USD so maybe that's what happened. I can't seem to find a way to contact Tesla about it. Is there an email address that they actually check?

 

[Nabilriaz69]

Makes sense. I used a credit card for the deposit that can pay in USD so maybe that's what happened. I can't seem to find a way to contact Tesla about it. Is there an email address that they actually check?

There is facebook group for Cybertruck Canada , I would join that I noticed some guys reporting similar and get in touch with Ryan and asked him how he made Tesla to call him

 

[Kobayashimaru]

There is facebook group for Cybertruck Canada , I would join that I noticed some guys reporting similar and get in touch with Ryan and asked him how he made Tesla to call him

Great. Thanks for the FB group tip!

 

[Jaycuse]

Exact same thing happen to me. I'll be calling tomorrow in the morning to see if I can swap it to Canadian order .. my whole goal for reserving early was locking in the FSD price.

 

[Kobayashimaru]

I ended up talking to someone at Tesla a few months back and on their end it looked like I was a US customer, having to do with the way I first setup my Tesla login account. They suggested I do the following (which I did):
Use a different email address to create a new Canadian Tesla account. Once that's done, request that Tesla merge the two accounts and make the Canadian account the main/receiving account. It seems to have worked. The Cybertruck RN is still listed there and it's definitely a Canadian account now so hopefully the order process will work properly once it's available in Canada. I can't be sure there won't be any issues, but it's all I can do for now. If your account was logged as a US account, then you probably need to do this too. If it was Canadian in the first place, then you probably don't need to do anything but wait... good luck!

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