Progress with 2026 Cybertruck containment hold.

[DMSTR]

The chatter seems to have faded from those affected (me included) by the recent cybertruck containment hold issue. I'll bet that I'm not alone when I say I've been able to maintain my sanity by knowing that others are going through the same pain. Selfish? Maybe...

Why have the posts gone dark? Am I now the only one with a CT still being held captive at the service center? I doubt this is true. I'm hoping to encourage renewed interest in the discussion by asking the following of those affected.

Which answer best describes your position?

1) Have you given up and decided that you have no choice but to be patient? Quietly painfully waiting? (This is me)
2) Have you demanded a refund of your down payment and decided to buy something else?
3) Have you been provided what you believe to be an honest, transparent update, including a solution and a timeline for delivery?
4) Have you taken delivery? If so, was your truck "fixed" or was it inspected and found to be unaffected and therefore released? (I hope this is you)

Thanks to all who take the time to weigh in.

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[cpigcasso]

#1 for me. I’ve been checking in everyday and was told that the part they need is still on order with no ETA. When I ask what part they’re referring to, they say they don’t know.

 

[Robbo]

I’m patiently waiting.

My questions to service go unanswered. They won’t tell me if the delay is a containment hold. I don’t know if they will honor my trade-in offer.

My truck has been in transit since April. But now the app no longer says that, so I am assuming it is at the service center.

Complaining about it doesn’t really help. Maybe that’s why the complaints have dropped off.

 

[DMSTR]

I’m patiently waiting.

My questions to service go unanswered. They won’t tell me if the delay is a containment hold. I don’t know if they will honor my trade-in offer.

My truck has been in transit since April. But now the app no longer says that, so I am assuming it is at the service center.

Complaining about it doesn’t really help. Maybe that’s why the complaints have dropped off.

I agree about the complaints. For me, it helps a little just knowing what's happening with others. Before I received the notice that it was time to schedule my pickup, my truck showed as "in transit to the delivery center" for at least two weeks. I was talking to an advisor at that time about a different concern and he said the "in transit" status is posted automatically at a point when the truck build is complete. He told me then that my truck wasn't actually on the road yet. That was mid-April for me. It arrived around the 1st or 2nd of May with no concerns until May 8th, the evening before my pickup day. I read a post later about someone else with the containment hold issue that started before mine. So I think Tesla became aware of the issue around early May. Since you hadn't reached the "schedule your delivery" phase yet when the issue was uncovered, I'm betting you won't see that until the fix completed.

 

[DMSTR]

#1 for me. I’ve been checking in everyday and was told that the part they need is still on order with no ETA. When I ask what part they’re referring to, they say they don’t know.

That is so frustrating. My guess is that they want to keep our concern for the issue minimized and think that by not disclosing what it is, we'll just wait. It's taking too long though. The lack of transparency for me is a bigger concern now.

 

[m3mkmk3]

I’m patiently waiting.

My questions to service go unanswered. They won’t tell me if the delay is a containment hold. I don’t know if they will honor my trade-in offer.

My truck has been in transit since April. But now the app no longer says that, so I am assuming it is at the service center.

Complaining about it doesn’t really help. Maybe that’s why the complaints have dropped off.

When did you order your truck?

 

[sameen79]

The chatter seems to have faded from those affected (me included) by the recent cybertruck containment hold issue. I'll bet that I'm not alone when I say I've been able to maintain my sanity by knowing that others are going through the same pain. Selfish? Maybe...

Why have the posts gone dark? Am I now the only one with a CT still being held captive at the service center? I doubt this is true. I'm hoping to encourage renewed interest in the discussion by asking the following of those affected.

Which answer best describes your position?

1) Have you given up and decided that you have no choice but to be patient? Quietly painfully waiting? (This is me)
2) Have you demanded a refund of your down payment and decided to buy something else?
3) Have you been provided what you believe to be an honest, transparent update, including a solution and a timeline for delivery?
4) Have you taken delivery? If so, was your truck "fixed" or was it inspected and found to be unaffected and therefore released? (I hope this is you)

Thanks to all who take the time to weigh in.

Good you brought this up, I was also of the same opinion that concerned users are disappointed and just waiting for some outcome. As far as your questions are concerned
1. Yes. That’s exactly what I’ve settled for.
2. No. Luckily I am not committed financially except the initial order fee.
3. No. There’s no solid update and I believe that even the SC staff also do not know what is happening.
4. No. My CT is still at the SC since end of April.

I’m just calming myself by thinking that a) I’m not the only one and hundreds if not thousands of users are going through the situation.
b) Tesla is fully aware of the situation and ultimately the solution has to come as they cannot keep these trucks on hold forever.
c) I have raised the issue on X too like so many others tagging @Tesla and @Elonmusk and I suggest we, the effected users should be more active over the social media.

Just for info CT ordered 4/7, VIN 948xx issued 4/20, arrived at SC last week of April and was immediately put on hold that even the delivery window on app did not activate. Latest from the delivery team is that they’ve approached the HQ team to get a different VIN for my order if available, which I know is almost impossible under present circumstances.

 

[Flynn]

Unsure if I’m affected. I never got a vin (ordered mid April) and eta shows last week of June. I’ve already sold my other car and have been borrowing the wife’s car as needed (we’re both on parental leave which doesn’t last forever). Uber is an option (maybe even cybercab lol - wouldn’t that be ironic?)

I’m trying to find a middle ground between sounding sanctimonious vs some Tesla shill, so I may fail at both lol, but this isn’t my first rodeo, nor ours (collectively) I’m guessing; I’m paying attention to this but not worrying. It’s like the difference between being quick and hurrying.

I’m confident this is as big a priority for Tesla to resolve as it is for buyers; and after filtering out all of what a big company must do to protect itself, and add the imperfections of “humans doing stuff” at scale, the messaging ends up falling short of what we’ve come to expect when buying cars.

And maybe this is some of why other mfrs, dealers, and their cars, all ended up with the colossal levels of same-ism: instant gratification. Less risks, boring cars, tons of inventory, but customers drive away that day.

In a world limited to that I might daydream of some brand that, like a fractal, at all zoom levels, was cutting edges: components, design, driver x, production, business… all of it, and the trade off being a greater risk of not-instant-gratification… and I’d say “gimme that” before I finished the thought.

 

[DMSTR]

Good you brought this up, I was also of the same opinion that concerned users are disappointed and just waiting for some outcome. As far as your questions are concerned
1. Yes. That’s exactly what I’ve settled for.
2. No. Luckily I am not committed financially except the initial order fee.
3. No. There’s no solid update and I believe that even the SC staff also do not know what is happening.
4. No. My CT is still at the SC since end of April.

I’m just calming myself by thinking that a) I’m not the only one and hundreds if not thousands of users are going through the situation.
b) Tesla is fully aware of the situation and ultimately the solution has to come as they cannot keep these trucks on hold forever.
c) I have raised the issue on X too like so many others tagging @Tesla and @Elonmusk and I suggest we, the effected users should be more active over the social media.

Just for info CT ordered 4/7, VIN 948xx issued 4/20, arrived at SC last week of April and was immediately put on hold that even the delivery window on app did not activate. Latest from the delivery team is that they’ve approached the HQ team to get a different VIN for my order if available, which I know is almost impossible under present circumstances.

I agree that we should all be posting on X and tagging Tesla and Elon.

 

[DMSTR]

Unsure if I’m affected. I never got a vin (ordered mid April) and eta shows last week of June. I’ve already sold my other car and have been borrowing the wife’s car as needed (we’re both on parental leave which doesn’t last forever). Uber is an option (maybe even cybercab lol - wouldn’t that be ironic?)

I’m trying to find a middle ground between sounding sanctimonious vs some Tesla shill, so I may fail at both lol, but this isn’t my first rodeo, nor ours (collectively) I’m guessing; I’m paying attention to this but not worrying. It’s like the difference between being quick and hurrying.

I’m confident this is as big a priority for Tesla to resolve as it is for buyers; and after filtering out all of what a big company must do to protect itself, and add the imperfections of “humans doing stuff” at scale, the messaging ends up falling short of what we’ve come to expect when buying cars.

And maybe this is some of why other mfrs, dealers, and their cars, all ended up with the colossal levels of same-ism: instant gratification. Less risks, boring cars, tons of inventory, but customers drive away that day.

In a world limited to that I might daydream of some brand that, like a fractal, at all zoom levels, was cutting edges: components, design, driver x, production, business… all of it, and the trade off being a greater risk of not-instant-gratification… and I’d say “gimme that” before I finished the thought.

I agree that the outcome will eventually be worth the wait. A little transparency on Tesla's part would go a long way though.

 

[yang]

#1 for me. I’ve been checking in everyday and was told that the part they need is still on order with no ETA. When I ask what part they’re referring to, they say they don’t know.

battery，same as you

 

[Robbo]

When did you order your truck?

Feb 21st. Changed my order from SAWD to PWD sometime around late March or early April.

 

[DMSTR]

A Tesla Advisor called me today. He said that my truck is being looked at today, according to the service center techs. He said the techs told him that they should have everything on hand that they need. This doesn't sound like a battery replacement. I'm told to check back on Tuesday if I haven't heard from them. Fingers crossed.

 

[m3mkmk3]

A Tesla Advisor called me today. He said that my truck is being looked at today, according to the service center techs. He said the techs told him that they should have everything on hand that they need. This doesn't sound like a battery replacement. I'm told to check back on Tuesday if I haven't heard from them. Fingers crossed.

Very happy for you!

 

[yang]

A Tesla Advisor called me today. He said that my truck is being looked at today, according to the service center techs. He said the techs told him that they should have everything on hand that they need. This doesn't sound like a battery replacement. I'm told to check back on Tuesday if I haven't heard from them. Fingers crossed.

good luck to you！！！

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